Jorge Garcell
Jorge Garcell at Lexus of Pembroke Pines

Jorge Garcell

Pre-Owned Sales Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.3
57 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

19 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.3

57 Reviews

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57 Reviews of Jorge Garcell

September 30, 2025

Dealership Rating
Employee Rating

Marlon was amazing to work with and Moe in Finance! loving my new Lexus! Thanks Gemma More

by GMATTHEWS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlon Amador

September 26, 2025

Dealership Rating
Employee Rating

I went to Lexus of Pembroke Pines just to see what was available in a specific vehicle found on line. i really was not ready to buy at that time. However, the experience was very easy on my sensibilities More

by LGFRANKLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khrystsina Jackson, Darryl

Sep 29, 2025

Lexus of Pembroke Pines responded

Congratulations on your new SUV! We're glad you had a comfortable and stress-free experience with our team. Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback!

September 19, 2025

Dealership Rating
Employee Rating

Lexus dealership was a pleasure to work with and I would recommend you visit them for your next vehicle! More

by KAMKMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Lexus of Pembroke Pines responded

Thank you for recommending Lexus of Pembroke Pines! We appreciate your business, and we hope to see you again down the road.

August 15, 2025

Dealership Rating
Employee Rating

Marlon was very helpful and professional. Great service!!! Highly recommended to go there and get your car! More

by Carlos Echevarria Borbon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marlon Amador

Aug 15, 2025

Lexus of Pembroke Pines responded

Carlos, we're so happy to hear about your great experience with Marlon! Thank you for choosing Lexus of Pembroke Pines and for your recommendation. Safe travels!

July 26, 2025

Dealership Rating
Employee Rating

Very fraudulent advertising for what is Lexus Certified or Certified. Jorge the sales manager was extremely disrespectful and rude, refusing to connect me to another manager and hanging up. More

by R.struck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alejandro Font Rodriguez

Aug 21, 2025

Lexus of Pembroke Pines responded

I'm sorry to hear about your experience with our advertising and the interaction you had. This is not the level of service we strive for, and I would like to address this matter personally. Please reach out at your convenience so we can discuss further. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 14, 2025

Dealership Rating
Employee Rating

Great salesman! Amazing service and great customer service. Alejandro Font and Jorge Garcell were very friendly and I recommend. I drove all the way to this dealersh More

by Machi350
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Font Rodriguez

Jul 14, 2025

Lexus of Pembroke Pines responded

Machi, thank you for choosing Lexus of Pembroke Pines and for sharing your glowing review of Alejandro and Jorge! We are delighted that you received helpful service, and we look forward to assisting you in the future. Safe travels ahead!

June 08, 2025

Dealership Rating
Employee Rating

Poor Service Took long time to fix. Too much waitting. Also, Super over priced. Replace key after-market for around $300, but here it's charged $980 + Tax. More

by Nickykim66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Pastukhov, Zulimar Parra

May 28, 2025

Dealership Rating
Employee Rating

This car dealership is a place you can confidently go to knowing that the service will be excellent. More

by EHM7009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Lexus of Pembroke Pines responded

There is nothing better than a great review. Thanks for giving Lexus of Pembroke Pines your business!

May 26, 2025

Dealership Rating
Employee Rating

Great experience with this dealership. I purchased a Certified Pre-Owned Lexus RX 350. The sales manager Jorge Garcell was amazing! He was always available and went over and above until I More

by Ana B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darryl Garib, Jorge Acosta

May 27, 2025

Lexus of Pembroke Pines responded

Ana, we're delighted to hear about your positive experience with Jorge and the team at Lexus of Pembroke Pines! Thank you for recommending us, and enjoy your Certified Pre-Owned Lexus RX 350. Safe travels ahead!

April 06, 2025

Dealership Rating
Employee Rating

This is the worst dealership I have ever I encountered. The young man who sole me the car was excellent. The rest straight xx More

by KWASI954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 08, 2025

Lexus of Pembroke Pines responded

It's disappointing to hear about your experience with us. While we're glad the initial interaction was positive, it's clear we fell short in other areas. We value your feedback and would like to address any concerns you have directly. Please feel free to reach out at your convenience so we can make things right for you. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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