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Jorge Hernandez
Jorge Hernandez
Service Advisor
Robert Brogden's Garden City GMC
401 East Fulton
Garden City, KS 67846
20 Reviews
Languages Spoken
English
Spanish
20 Reviews
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20 Reviews of Jorge Hernandez
December 21, 2025
Took the truck in for warranty work. They found a second warranty issue and a service issue. I was happy they called and informed me. Asked me if I wanted them to do the extra work. I ap They found a second warranty issue and a service issue. I was happy they called and informed me. Asked me if I wanted them to do the extra work. I approved it. They then called to let me know the work couldn’t be completed that day, but could the next. I agreed to leave the truck a second day to complete the work. At 4:30 the next day I called to inquire about the status of the truck. I was then told it would not be ready until the next day. I expressed my frustration as I had a doctors appointment out of town the next day and we would then have a transportation issue. When the nice young man, George, informed someone else in the shop a woman yelled at him that she would have liked it done that day too, but it isn’t her fault people didn’t show up to work. He then had to put me on hold to check to see what they could do. He came back and offered a rental and I offered to heave them deliver the truck to my husband’s office. It seemed to be an imposition to those in the shop. But they reluctantly agreed. Happy with the work, just would have preferred to be kept informed and for the courtesy of realizing it would potentially cause a n issue for us to be without a car an additional day without notice. Customer service could have been better. More
by ROCKCHALKIDOC
Verified Customer
October 22, 2025
Took my car in on time as scheduled. Nice waiting area available. Pleasant staff. Thank you the good service. Nice waiting area available. Pleasant staff. Thank you the good service. More
by Southwind
Other Employees Tagged: Eileen Foil
October 15, 2025
Jeff and all the people were great. They all helped my wife and I through a tough situation. Their kindness and fairness in the purchase of a new vehicle while we we traveling was unexp They all helped my wife and I through a tough situation. Their kindness and fairness in the purchase of a new vehicle while we we traveling was unexpected. I would recommend this dealership. More
by keithhamersma
Other Employees Tagged: Connie Lohman, Gary Reed, Jeff Gomez, Milton Barnes
October 05, 2025
They always try to get us in when needed! And the service is very good! Thank you! And the service is very good! Thank you! More
by 1234567POI
Other Employees Tagged: Eileen Foil
September 07, 2025
Very great no pressure no hassle easy fast buying experience! Gave me a great price on my trade in and gave me an amazing deal on the vehicle I wanted! Not every day you walk into a dealership and ge experience! Gave me a great price on my trade in and gave me an amazing deal on the vehicle I wanted! Not every day you walk into a dealership and get this kind of treatment from all the friendly staff at gc brogden automotive! Thanks Jose and the rest of the team! A+ recommend! More
by djdb0578
Other Employees Tagged: Cole Reed, Buzz Garner, Connie Lohman, Jeff Gomez, Jose Rodriguez, Milton Barnes, Shawn Griffey, Stacey Barnes , DJ Arellano
September 05, 2025
What a great place to do all things truck related! This place has top notch service from top to bottom! This place has top notch service from top to bottom! More
by jhase
Other Employees Tagged: Eileen Foil
August 24, 2025
Always have traded there. All around just a great dealer ship from top to bottom. All around just a great dealer ship from top to bottom. More
by jaybannis
Other Employees Tagged: Connie Lohman, Eileen Foil, Jeff Gomez, Milton Barnes
August 10, 2025
Robert Brogen Garden City GMC has friendly, professional and knowledge staff in the service department. Prompt service and knowledge staff in the service department. Prompt service More
by LAURIE_OSHEL
Other Employees Tagged: Eileen Foil
June 24, 2025
I like the service center so much that I am referring all my friends and family to there. my friends and family to there. More
by pinkystraight
Other Employees Tagged: Eileen Foil
May 16, 2025
I was welcomed and everyone was very helpful and attentive to my requests. They were timely and informative. attentive to my requests. They were timely and informative. More
by JSMowry
Other Employees Tagged: Eileen Foil
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