Jorge "Jorch" Espinosa
Jorge "Jorch" Espinosa at Rapids Honda

Jorge "Jorch" Espinosa | Page 7

VIP Sales Consultant

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
130 Reviews
not yet
rated

130 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

10 yrs, 3 mos

Specialties & Trainings

Customer Care by Excellence!

130 Reviews of Jorge "Jorch" Espinosa

July 24, 2021

Dealership Rating
Employee Rating

Jorge attended me very well. He was very friendly and very knowledgeable with every question I had. He also helped me get the vehicle I was looking for at such a great price under my circumstances. As we More

by edwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Rapids Honda responded

Thank you for taking the time to write this review, Edwin! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

July 05, 2021

Dealership Rating
Employee Rating

Jorge was excellent to work with on a sale. Negotiated a good price with little back and forth and no pressure. More

by goethajp
Recommend Dealer
Yes

Other Employees Tagged: Katie Young

Jul 05, 2021

Rapids Honda responded

Congratulations on your new purchase! Quality customer service is always our number one priority, and we're happy to hear that Jorge met your expectations. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 16, 2021

Dealership Rating
Employee Rating

Jorge went out of his way to help us get what we needed. He was an awesome person to work with. He was very informative and helpful. More

by peggyolson65
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey

Jun 17, 2021

Rapids Honda responded

Thank you, Peggy, for your business and this review. We're happy to hear Jorge was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 16, 2021

Dealership Rating
Employee Rating

good customer service, having a bit of trouble with the language I was able to speak to a representative in my language and I was able to understand all the important aspects of my purchase. More

by slebron71
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey

Jun 17, 2021

Rapids Honda responded

Thank you! Jorge, Roy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

June 07, 2021

Dealership Rating
Employee Rating

Needs proactive followup for extras purchased along with a new car. Better training on GPS & OTHER electronics. How is one to get their car wash More

by dwkl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexis Edwards, Katie Young

Jun 08, 2021

Rapids Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jun 09, 2021

dwkl responded

I would rather talk over the phone. Dick West 7632424837

Jul 20, 2021

dwkl responded

kgrantwit@rapidshonda.com

May 20, 2021

Dealership Rating
Employee Rating

Jorge was absolutely fantastic, I got a great deal and a very reliable vehicle. The financing was great and the management team went all out to get me a great deal. More

by stacy072564
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey, Katie Young

May 20, 2021

Rapids Honda responded

Thank you for your very kind review, Stacy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 08, 2021

Dealership Rating
Employee Rating

I am very happy with your services. So, like this you help others to provide best or good service. Thank you for your great service. More

by nabinkumarsharma50
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wade Gilbertson, Myles Van Den Boom , Kristina Andriyesh, Jake Braun, Alexis Edwards, Adam Johnson, Eric Mulvihill, Roger Thomas, Katie Young

May 10, 2021

Rapids Honda responded

Thank you very much for taking the time to leave us a review It was a pleasure having you at the dealership. We appreciate your business! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 28, 2021

Dealership Rating
Employee Rating

Everyone is clean, presentable, and, professional. Everything was done on time, and, as promised. Auto Butler was supposed to do a free, complimentary vacuuming. That did not happen. Beyond that, More

by nynorsk_bokmal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Rapids Honda responded

Hello, Thank you for taking the time to submit a review. We are so glad to hear that everything was done on time and you found our staff to be professional. We truly appreciate your business. We apologize, however, that we missed the mark on the Auto Butler. If you would like to further discuss your concerns, feel free to contact me at your convenience. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2021

Dealership Rating
Employee Rating

Was great. Warm welcoming. Walked out with a new car and didn’t expect to it I did and I love the new ride I now have. More

by meganjbeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey

Apr 02, 2021

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing, Megan. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 02, 2021

Dealership Rating
Employee Rating

When I arrived to pick up my car, nobody addressed me or even said hello for several minutes. There were at least 6 employees standing around talking to each other. They didn't fix the problem. Recalled pa More

by bethchan
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Wade Gilbertson, Myles Van Den Boom , Kristina Andriyesh, Jake Braun, Alexis Edwards, Adam Johnson, Eric Mulvihill, Roger Thomas

Apr 19, 2021

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

Apr 03, 2021

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely, Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

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