Nice people, tried to screw me over. Sold me a car that
was in a wreck that needed work done. “ repaired “ it for free at least. A lot of hassles of miscommunication.
was in a wreck that needed work done. “ repaired “ it for free at least. A lot of hassles of miscommunication.
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by dehahnluke34
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Kue, Katie Young
Apr 11, 2021 -
Rapids Honda responded
Luke, Thank you for providing this feedback, and we apologize for not providing you with an exceptional sales experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Apr 26, 2021 -
dehahnluke34 responded
You acknowledged my motor mounts was messed up in the car you just sold me bud didn’t acknowledge it until days later. Then you said you replaced them and you did not.
Apr 29, 2021 -
dehahnluke34 responded
You guys are scammers that car was In horrible condition and priced way over market price.
Can’t even fix a damn engine mount
Jorge made the purchase of my used vehicle seamless. I
test drove and bought within a few hours. I appreciated his no pressure mentality. Highly recommend working with Jorge!
test drove and bought within a few hours. I appreciated his no pressure mentality. Highly recommend working with Jorge!
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by Alex Pick
Other Employees Tagged:
Kevin Kue
Mar 18, 2021 -
Rapids Honda responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Jorge and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great job by all. Great work , friendly people. Restrooms
were very clean. I’m done now ok. Thanks so. Rey much for the service. Yeah
were very clean. I’m done now ok. Thanks so. Rey much for the service. Yeah
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by djm251730
Verified Customer
Verified Customer
Mar 14, 2021 -
Rapids Honda responded
Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
GREAT DEALERSHIP WITH AN AWESOME TEAM & WORKERS! They
work with their customers really well. They made sure whatever I want in my vehicle was right on!
work with their customers really well. They made sure whatever I want in my vehicle was right on!
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by always_julie15
Verified Customer
Verified Customer
Mar 10, 2021 -
Rapids Honda responded
Julie, Thank you so much for your wonderful review! We are thrilled that Jorge had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I love the friendly environment and the easy process to
get my new car!!
I recommend service department be more careful when installing new parts.
get my new car!!
I recommend service department be more careful when installing new parts.
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by Sandra
Verified Customer
Verified Customer
Other Employees Tagged:
Kristina Andriyesh, Kevin Kue
Mar 07, 2021 -
Rapids Honda responded
Sandra, We are very happy to have provided you with such a positive experience! Kristina, Jorge, and our team sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I liked my lease so much I was planning on buying it.
However my very friendly sales rep Jorge was able to give me a fantastic deal on a new lease with with all the options and upgrades I could imagine.
However my very friendly sales rep Jorge was able to give me a fantastic deal on a new lease with with all the options and upgrades I could imagine. Financing was painless and in no time I was diving off the lot with my new fancy car. It was fun to see 11 miles on the odometer again. I couldn't be happier. Might buy this one ;). Free car washes!
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by knswan2112
Verified Customer
Verified Customer
Other Employees Tagged:
Kevin Kue, Katie Young, Every one there was wonderful.
Mar 07, 2021 -
Rapids Honda responded
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. Congratulations on your new lease! We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I am very happy with my purchase. My salesman, Jorge did
a fantastic job. He made the buying experience very enjoyable. I look forward to doing business with Rapids Honda in the future.
a fantastic job. He made the buying experience very enjoyable. I look forward to doing business with Rapids Honda in the future.
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by Keith
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey, Shawna in finance
Feb 25, 2021 -
Rapids Honda responded
We are very happy to hear that Jorge provided you with such a positive experience. We sincerely value your business and hope you'll continue to enjoy your new Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Rapids Honda had a used vehicle at a fair price. They
also did a great job servicing it before they listed it, new tires, new rear brakes, and oil change.
also did a great job servicing it before they listed it, new tires, new rear brakes, and oil change.
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by gs98654
Verified Customer
Verified Customer
Other Employees Tagged:
Katie Young
Feb 24, 2021 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Made an appointment same day and walked away with the
truck of my dreams! Jorge was courteous, knowledgeable, attentive, and just all around a pleasure to work with. Very satisfied with the entire experi
truck of my dreams! Jorge was courteous, knowledgeable, attentive, and just all around a pleasure to work with. Very satisfied with the entire experience.
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by j.vazquez.calatayud
Verified Customer
Verified Customer
Feb 23, 2021 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that Jorge and our sales team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck and don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
My wife and I appreciated Jorge having the cars ready for
us to test drive when we arrived at the dealership. It was very pleasant working with him.
us to test drive when we arrived at the dealership. It was very pleasant working with him.
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by davegangl64
Verified Customer
Verified Customer
Other Employees Tagged:
Roy Lacey
Feb 18, 2021 -
Rapids Honda responded
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Jorge here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com