Jorge Ramirez | Page 25

Amazing personable experience!! I recently purchased a used vehicle from Douglas Aaron at Crest Volvo in Plano TX. I have to say that from the very first email exchange I had with th I recently purchased a used vehicle from Douglas Aaron at Crest Volvo in Plano TX. I have to say that from the very first email exchange I had with this salesman; until the time we drove away that evening with the car, one word can describe my experience. AMAZING. Douglas was the first car salesman I have ever worked with that was personable, down to earth, friendly, and just all around nice guy. He answered all of my questions and was very kind to my family and I. I was there for a little over an hour which didn't really seem that long and then I was out the door in the car I wanted for the price I could afford. Everyone should have the experience I had at Crest Volvo. Thank you and God bless to everyone at Crest Volvo! More

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Mrs. Ye Get car maintenance today. Very good quality service. MPP warranty lets me save money. Recommend to buy when you purchase vehicle. Thanks Jorge and J Get car maintenance today. Very good quality service. MPP warranty lets me save money. Recommend to buy when you purchase vehicle. Thanks Jorge and Juan. More

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Excellent Service Excellent service. Amazing staff. Doug Aaron made the car buying experience flawless throughout the entire process. Best sales person I have ever work Excellent service. Amazing staff. Doug Aaron made the car buying experience flawless throughout the entire process. Best sales person I have ever worked with. Very professional and transparent! More

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Awesome buying experience Purchased a used Volvo XC60. Jorge was my salesman. No pressure great price, great vehicle. Awesome buying experience. Crest Volvo earned my business Purchased a used Volvo XC60. Jorge was my salesman. No pressure great price, great vehicle. Awesome buying experience. Crest Volvo earned my business, I highly recommend Crest. Volvo More

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Good sales but disappointing service The sales experience was fine. However, the service after the sale was disappointing. I had to contact them after the sale to get my car serviced & ha The sales experience was fine. However, the service after the sale was disappointing. I had to contact them after the sale to get my car serviced & had to take it back 3 times for them to get it right. More

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Great experience at Crest Volvo We had a great experience when we purchased our new XC 90 at Crest. Alycia was awesome to work with and made it a very enjoyable experience. Thanks to We had a great experience when we purchased our new XC 90 at Crest. Alycia was awesome to work with and made it a very enjoyable experience. Thanks to all the staff at Crest Volvo. More

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Follow-up is terrible They were awesome...until I signed the papers. On February 4th, after driving 4 hours to get to their dealership to buy a certified preowned XC90, t They were awesome...until I signed the papers. On February 4th, after driving 4 hours to get to their dealership to buy a certified preowned XC90, they were warm and welcoming. Lots of friendly handshakes and smiles. Once the financing was complete and I drive the 4 hours home, I discovered that the vehicle didn't have all of the options that Volvo said it did. After many phone calls, texts and emails to Volvo corporate and the dealership, I received the equivalent of a shrug. The financing manager, Jeremy Hernandez, convinced me to get the "Maintenance Protection Plan". He touted it to be one of the greatest things since the invention of the wheel (paraphrase). As it turns out, it doesn't cover 25% of what he told me it would. The MPP packet arrived today and they only give you 30 days to cancel without any penalties (according to the instructions in the packet). So now I only have 1 day left to cancel and no one from the dealership will take, or return, my phone calls. Several messages were left, a voicemail and several texts were sent. Jorge is the only one to send me a text back promising that someone will get back to me. That was 3 hours ago and the dealership is closed now. Where's the warmth and good will now? Do I need to drive the 4 hours down there to talk to someone face to face? #crestvolvo #volvousa. #volvoofdallas #dallasvolvo More

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Alycia was GREAT to work with. If you want to buy a Volvo, I recommend working with Alycia Johnson! She and her colleague Jorge were the reason I bought from Volvo of Dallas. They If you want to buy a Volvo, I recommend working with Alycia Johnson! She and her colleague Jorge were the reason I bought from Volvo of Dallas. They both made the experience great. I really enjoyed Alycia's energy and willingness to help us. If she didn't know the answer to something, she found a way to get the answer!! This car is really technically advanced and Alycia got me set up on the remote start and remote lock/unlock settings on the Volvo on call app!! I am so happy with my car and glad that Alycia is there to ask questions if I need help as a new Volvo owner!!! Alycia Johnson is an asset to Volvo! More

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