Jorge Sandin | Page 10

The service rep was professional and good communication. The work was thoroughly completed and faster than expected. The work was thoroughly completed and faster than expected. More

by blucia Verified Customer Verified Customer

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Associate was very rude and wasn’t helpful. Didn’t try to explain for offer assistance Didn’t try to explain for offer assistance More

by ASHANTYE Verified Customer Verified Customer

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Reliable service, I’m a CT snowbird that gets annual oil change, satisfied friendly service. I will continue to come back! change, satisfied friendly service. I will continue to come back! More

by nova Verified Customer Verified Customer

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Service noticed uneven tire wear. 4 wheel alignment done but tire pressure icon on dash was not addressed. So I have to be inconvenienced to return for them to check the tire pressu 4 wheel alignment done but tire pressure icon on dash was not addressed. So I have to be inconvenienced to return for them to check the tire pressure. They should have taken care of this when I was there. Also getting lip service but no action on ongoing problem with seat covering. Toyota refuses to take responsibility for something that is clearly theirs More

by DOCMOM97 Verified Customer Verified Customer

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Great service Friendly people Comfortable waiting area All this and vehicles that are second to none. Highly recommend you consider them for all your service needs. area All this and vehicles that are second to none. Highly recommend you consider them for all your service needs. More

by ric Verified Customer Verified Customer

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Efficient, professional and polite from scheduling to check out. I have never been disappointed with this team! check out. I have never been disappointed with this team! More

by Tom Verified Customer Verified Customer

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Did the drop off the night before. They worked hard to have the truck ready as soon as possible for me. Then sent an Uber to come get the truck. Only complaint was that 2 covers for th They worked hard to have the truck ready as soon as possible for me. Then sent an Uber to come get the truck. Only complaint was that 2 covers for the air in the tires were missing. They replaced them, and off I went. More

by DB78451 Verified Customer Verified Customer

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They were very honest dealing with my car. It took a while to hear back. That would be my only complaint. It took a while to hear back. That would be my only complaint. More

by jschwyn Verified Customer Verified Customer

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They did a great job job as each snd every other time. Our service writer makes everything so simple and a pleasure yo work with. Our service writer makes everything so simple and a pleasure yo work with. More

by nanawinger Verified Customer Verified Customer

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My service agent was excellent. But the sign noting a 3% service fee if paying with a credit card was off-putting, at best. A company as large as Gettle should NOT be passing that a But the sign noting a 3% service fee if paying with a credit card was off-putting, at best. A company as large as Gettle should NOT be passing that along to the consumer. And the excuse that the machines came pre-programmed that way is lame. Gettle is the Merchant's customer, and can demand to have that corrected. Do your service agents a favor and take down the signs and have the Merchant fix the problem. Otherwise Gettle just looks greedy. Additionally, had I had to pay for something, I would have had to be invoiced so I could come home and write a check. There's NO way I am paying an additional service fee to pay with the most common form of payment today. Also, the claim that the 3% gets deducted off the bill doesn't add up mathematically. And why don't the signs also state that then? Again, excellent service. Excellent agent. Poor policy from Gettle. More

by jenichwork Verified Customer Verified Customer

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