Jorge Sandin
Jorge Sandin at Gettel Toyota of Lakewood

Jorge Sandin | Page 5

Assistant Service Manager

Gettel Toyota of Lakewood

5959 E State Rd 64
Bradenton, FL 34208

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4.5
103 Reviews
4.5

103 Reviews

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103 Reviews of Jorge Sandin

April 13, 2023

Dealership Rating
Employee Rating

Jorge is a great employee. Knows what he is doing. Gets you in an out. Very friendly. More

by HAYNES825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am glad you had such a positive experience with Jorge. Ryan Fischer General Manager

April 07, 2023

Dealership Rating
Employee Rating

We love Toyota … they have been good to us … we have four sienna vans from u already … great service from Michelle … she was so kind and thoughtful … cheerful and had a great attitude … charming too!! We re More

by Marlene.seymour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Morelli, Michele Wynne , Fred Meyer

Apr 10, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. I am so glad you had such a positive experience with our team. Ryan Fischer General Manager

February 21, 2023

Dealership Rating
Employee Rating

When I came to pick up the vehicle, I had a serious issue, however, your dealership made it right and I really appreciate it. More

by rtudor2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Morelli , Jack Gorrill

Feb 21, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. We do try to do the right thing! Ryan Fischer General Manager

February 20, 2023

Dealership Rating
Employee Rating

I was disappointed they showed me two dirty filters (which CLEARLY WERE NOT MINE), that they claimed needed replacement. I had just changed mine myself a couple if weeks before. I'll give them the bene More

by billandclaire1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 21, 2023

Gettel Toyota of Lakewood responded

I am very sorry you did not have a positive experience Bill and Claire. We are not sure what happened. We reviewed the video taken of your service and saw the filters. Whatever happened it certainly was not our intention to mislead you. If you would like to discuss this issue, please contact Diane Beimann our Customer Relations Manager at 941-567-1080. Ryan Fischer General Manager

Feb 22, 2023

Gettel Toyota of Lakewood responded

It is the video your Advisor sent you on the day of service. If you need another copy please let me know.

Feb 23, 2023

Gettel Toyota of Lakewood responded

I am not sure what happened but the filters in the video are the correct ones. Again,, I don't have any record of what you were shown other than the video..

Feb 22, 2023

billandclaire1 responded

I would very much like to see a copy of the video you're referring to. Upon receipt, I'll send you a photo of my filters and you can compare.

Feb 23, 2023

billandclaire1 responded

The filters shown in the video of 1/31 are NOT the same filters shown to me at checkout on the same day.

February 13, 2023

Dealership Rating
Employee Rating

Brief background information: I have purchased two vehicles from Gettel Toyota Of Lakewood , a 2014 Avalon and a 2022 Toyota Tundra. All my service has been done there on both vehicles. I have a 9: More

by snewman32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 14, 2023

Gettel Toyota of Lakewood responded

I am very sorry for your inconvenience. We had a personal situation develop without any notice. Your technician is a Certified Diagnostic Master Tech and not easily replaced. That is what caused the delay. I hope you will reconsider and give us another try. If you would like to discuss this ,please contact our Customer Relations Manager Diane Beimann at 941-567-1080. Ryan Fischer General Manager

February 04, 2023

Dealership Rating
Employee Rating

Great customer service . Very informative and very nice people . They are very knowledgeable in what they are doing . Very close to our house and convenient. Thank you!!!!!!! More

by helenspunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Helen. Jorge and I really appreciate your support. Ryan Fischer General Manager

January 15, 2023

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Employee Rating

Service department is professional, and friend, and keeps you abreast of the status of your car. More

by toutbien2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review. Ryan Fischer General Manager

January 05, 2023

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Employee Rating

This time I went it took less than an hour. I’ve had to wait a couple hours before. More

by DEBBIE.S.COOK
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 06, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Debbie. We are trying very hard to improve our wait time. Ryan Fischer General Manager

January 02, 2023

Dealership Rating
Employee Rating

Excellent service in and out in good time great people to work with thank you More

by Bobbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2023

Gettel Toyota of Lakewood responded

Thanks for the five star review Bobbey. Jorge and I really appreciate your support. Ryan Fischer General Manager

December 21, 2022

Dealership Rating
Employee Rating

No waiting it just in and out I love gentle Toyota I will refer any one of my friends to get service there thank you so much for the service happy holidays I will be back soon for my next service. More

by MOLSIMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Burgh

Dec 22, 2022

Gettel Toyota of Lakewood responded

Thanks for the four star review. I am glad you had such a positive experience. Ryan Fischer General Manager

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