Jorge Sierra

We’re elderly and weren’t sure how to handle the problem (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your (flat tire) so we called your road service. They responded promptly and hauled the car up to your service center. The tire was replaced and when your agent said there was no charge we were both very satisfied. In fact my wife told the agent she loved him. Great Job—Thank you. More

by tsrandell Verified Customer Verified Customer

Report | Print

Peter was a pleasant and helpful agent The dealership is under renovation but they are doing as best as they can is under renovation but they are doing as best as they can More

by JJJ10 Verified Customer Verified Customer

Report | Print

fast and efficient service very satisfied great customer service and great auto dealership will happily buy again service and great auto dealership will happily buy again More

by c12427 Verified Customer Verified Customer

Report | Print

Quick easy and efficient! With a car!! jC was wonderful on both ends. Thank you With a car!! jC was wonderful on both ends. Thank you More

by christineltd Verified Customer Verified Customer

Report | Print

Excellent service very courteous. Very accommodating in a difficult situation with the renovation at the dealership. Very accommodating in a difficult situation with the renovation at the dealership. More

by LIVIN2CRUISE Verified Customer Verified Customer

Report | Print

The Genesis service experience is efficient, timely and relaxing me, as a customer. The associates all communicate very effectively. The Concierge Desk is very knowledgeable and accessible. Well managed s relaxing me, as a customer. The associates all communicate very effectively. The Concierge Desk is very knowledgeable and accessible. Well managed service center in Naples. More

by pdeagman Verified Customer Verified Customer

Report | Print

Work was completed in the right amount of time. Staff were extremely friendly and helpful. See you in the fall. Staff were extremely friendly and helpful. See you in the fall. More

by BABSSUM46 Verified Customer Verified Customer

Report | Print

Great service and personal attention to customers. It was so great to feel like you were important to them. It was so great to feel like you were important to them. More

by GLORIAFLICK Verified Customer Verified Customer

Report | Print

No loaners no pick up available supposed to be 1. 5 but almost 3 hrs. Computer reboot lost all of my settings. I was not told until on left dealership. First service on my new GV80 coupe I was led t 5 but almost 3 hrs. Computer reboot lost all of my settings. I was not told until on left dealership. First service on my new GV80 coupe I was led to believe that Genesis was going to provide the best service. I question this now! More

by JGOSSER Verified Customer Verified Customer

Report | Print

Took me over two months to get an appointment. And I had to wait over two hours to get an oil change and check. Construction is being done and the wait area was noise and the door slamming shut f And I had to wait over two hours to get an oil change and check. Construction is being done and the wait area was noise and the door slamming shut for two hours. More

by kwdia Verified Customer Verified Customer

Report | Print