Jorge Sierra
Jorge Sierra at Genesis of Naples

Jorge Sierra

Service Advisor

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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4.7
118 Reviews
4.7

118 Reviews

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118 Reviews of Jorge Sierra

January 28, 2026

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peter, is very good in explaining details. All service was done properly car was washed and returned in a timely manner. More

by frankja
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Recommend Dealer
Yes
Jan 28, 2026

Genesis of Naples responded

Thank you for sharing your feedback about Peter and our team! We appreciate your business and we hope to see you again at Genesis of Naples.

January 26, 2026

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Great experience: fast, friendly, and my car feels brand-new again after their expert and thorough service. More

by floridafusionllc
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Recommend Dealer
Yes
Jan 27, 2026

Genesis of Naples responded

We couldn't be happier to see your five-star review! Thanks for choosing Genesis of Naples and highlighting our efficient, knowledgeable service team. We look forward to welcoming you back next time!

January 25, 2026

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Very professional knowledgeable about what needs to be done and gets the job done in a timely manner. I would highly recommend them as both the dealership and the service department. More

by crsandner
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Recommend Dealer
Yes
Jan 26, 2026

Genesis of Naples responded

Thank you for your business and your recommendation of our team! We are glad to hear everything was completed in such a timely manner. We hope to serve you again at Genesis of Naples!

January 23, 2026

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Jose did a great job getting my car serviced in a timely manner. The waiting room was excellent. More

by Ricky T
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Recommend Dealer
Yes
Jan 26, 2026

Genesis of Naples responded

Ricky, thank you for the great review. We'll be sure your kind words reach Jose. We look forward to seeing you again at Genesis of Naples!

January 22, 2026

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They got me in quickly They got me in quickly They got me in quickly More

by PMMONTGOMERY
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Recommend Dealer
Yes
Jan 22, 2026

Genesis of Naples responded

Montgomery, it means so much to us to see your review! Thanks from the team at Genesis of Naples.

January 15, 2026

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They fo their best to take care of all the issues in a timely manner More

by murph1199
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Recommend Dealer
Yes
Jan 19, 2026

Genesis of Naples responded

There is nothing better than a great review. Thanks for giving Genesis of Naples your business, Murph!

January 11, 2026

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10 times better than last time. Took about month to get appointment and when I got there things were a mess. More

by MOHARVEY65
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Recommend Dealer
Yes
Jan 12, 2026

Genesis of Naples responded

Thank you for sharing your feedback. We apologize for the long wait and any chaos upon arrival, but we're glad to hear this experience was an improvement over your last visit. We'll make note of your comments for the future. Please reach out if there's anything else we can do for you. -Genesis of Naples

January 08, 2026

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All though I was not able to get the valet service, Micheal reassured me that it won’t happen again. The overall service was great. More

by LAURINED
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Recommend Dealer
Yes
Jan 08, 2026

Genesis of Naples responded

We're sorry for the hiccup with our valet service, and we appreciate your understanding. We will relay your praise to Michael. We are all eager to assist you again at Genesis of Naples. Have a great day!

December 21, 2025

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The whole experience was seamless. The valet service is wonderful. Everyone was pleasant and professional. More

by tonyy
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Recommend Dealer
Yes
Dec 23, 2025

Genesis of Naples responded

We're so pleased you enjoyed your experience with us, Tony! Thank you for choosing Genesis of Naples and for sharing your feedback. See you down the road!

December 21, 2025

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They picked up my car in a timely fashion and left me a loaner for the day, and when they returned my car all the work was done to my satisfaction b=pus a follow-up call to meet with me after the holiday's More

by EVANSONTHEBEACH
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Recommend Dealer
Yes

Other Employees Tagged: Alexandra Celis, Alejandra Quintana, John D'Angelo, Jeff Stall , Sorry, can't remember all the names but advice I received was good.

Dec 23, 2025

Genesis of Naples responded

Thank you for sharing your appreciation for our team, Evans! We are delighted to hear you had an excellent service experience with us. We'll see you next time at Genesis of Naples! We love five-star reviews!

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