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Jorge Sotelo
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129 Reviews
129 Reviews
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129 Reviews of Jorge Sotelo
March 20, 2024
The facility was very clean. The staff members were great especially Chelsey Preston who helped me get the perfect car I needed for daily transportation. Even, Jorge Sotelo, he h The staff members were great especially Chelsey Preston who helped me get the perfect car I needed for daily transportation. Even, Jorge Sotelo, he has worked there the longest. He came over to talk to me about cars and how he purchased the perfect one for him and his daughter. It actually made the time go by fast while I was waiting on Chelsey to complete my paperwork. Everyone offered me water to include Karen Burke who verified my voucher in the office with the blessed pictures behind her desk. Everyone was just so friendly. Id definitely recommend people to visit the Nissan of Wichita Falls to buy a vehicle. Rachad Moreland finalized my paperwork in the finance department but over I have zero complaints from everyone I encountered 3/19/24. More
by The perfect car 44
Other Employees Tagged: Rachad Moreland, Karen Burke, Chelsey Preston
Helpful 
February 24, 2024
I first stopped at Nissan of Wichita Falls on accident even though Angela was vary nice helpful worked around my work hours over the phone even delivered my new truck will be returning thank you even though Angela was vary nice helpful worked around my work hours over the phone even delivered my new truck will be returning thank you More
by Scs62486
Other Employees Tagged: Angela Batista
January 12, 2024
Quick and easy. Mo was a pleasure to work with! Friendly, funny, and knowledgeable. I’ve bought many cars in my life, Mo is one of the best to work with along with t Mo was a pleasure to work with! Friendly, funny, and knowledgeable. I’ve bought many cars in my life, Mo is one of the best to work with along with the whole sales staff! More
by Elliott
Other Employees Tagged: Mo Mozeke , Ruben
October 19, 2023
Jorge Sotelo has been my absolute " go to guy " ! I'm an older lady and Jorge ALWAYS helps me with anything I need help with about my vehicle. Not growing up with all the "tech" stuff that is avail I'm an older lady and Jorge ALWAYS helps me with anything I need help with about my vehicle. Not growing up with all the "tech" stuff that is available now I sometimes need help from Jorge on how to reset my radio to pairing my phone. Jorge does it with a smile and makes me feel it is ok to ask for help. That kind of service is "invaluable" to me as a customer. You've got a great employee !❤️ More
by Dawn
July 09, 2023
Excellent customer service! I wont take my car to anyone else. Fair and honest people who care. I wont take my car to anyone else. Fair and honest people who care. More
by pmakibbin
Other Employees Tagged: Kevin Delcambre, Jimmy Bennett, Andy Policky, Robert Stoddard, Serena Montez, Zac Rangel, Craig Gee, Kenneth Harjo, Rebecca Fuhrmann
March 30, 2023
Great experience with the service department at Nissan of Wichita Falls! Excellent service, very polite and efficient. I would recommend this service department to anyone! Wichita Falls! Excellent service, very polite and efficient. I would recommend this service department to anyone! More
by jaj9579
Other Employees Tagged: Jimmy Bennett, Serena Montez
January 17, 2023
Great customer service experience in service. Paul got my vehicle in and taken care of with minimum wait. Paul got my vehicle in and taken care of with minimum wait. More
by Msmith23rsb
Other Employees Tagged: Jimmy Bennett , Garrett Bodkin
January 17, 2023
Came in for an oil change and they found the tires on the back of my wife’s car needed to be replaced. They were able to get them the next day and have her ready for her 6hr trip over the weekend. Good looki back of my wife’s car needed to be replaced. They were able to get them the next day and have her ready for her 6hr trip over the weekend. Good looking out for your customers guys, my wife and I appreciate y’all. More
by Bennett-jim
Other Employees Tagged: Derrick Holt, Serena Montez , Garrett Bodkin, Jacob Dantonio
December 16, 2022
Oil change went from 24. 95 to 74.95 ... after oil change and truck was washed I had to find out my battery failed... that should have been done while the oil change was being 95 to 74.95 ... after oil change and truck was washed I had to find out my battery failed... that should have been done while the oil change was being performed during inspection... why wasn't this brought to my attention? Service has gone down hill drastically they should be ashamed... been doing buisness with them since 2018. Probably won't be doing buisness much longer. More
by JR
Other Employees Tagged: Jimmy Bennett
November 24, 2022
This is the best service department in the WF area. Great customer service and great communication throughout the process. Great customer service and great communication throughout the process. More
by G.BODKIN
Verified CustomerOther Employees Tagged: Jimmy Bennett, Serena Montez , Garrett Bodkin
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