Jose Acevedo | Page 2

Great service! Will was very professional and walked us though the entire process seamlessly. He took the necessary time to provide us with all the relevant informa Will was very professional and walked us though the entire process seamlessly. He took the necessary time to provide us with all the relevant information and that helped in taking an informed decision. Very happy with the purchase! More

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Muchas gracias a wilber y a su equipo de trabajo que hicieron un muy bien trabajo me consiguieron un buen negocio estoy muy feliz hicieron un muy bien trabajo me consiguieron un buen negocio estoy muy feliz More

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The car sales woman was great. She was very nice and helpful. The manager who we spoke to during the negotiating part of the process was also very nice and helpful. However the fin She was very nice and helpful. The manager who we spoke to during the negotiating part of the process was also very nice and helpful. However the final part of the process which was to sign a million documents was the worst. We did not take the car the same day due to additional inspections that it was still pending. Went back the next morning and were told the process would be super fast. 3 hours we were waiting. We were told that we were 2nd in line and that it would be 20 minutes. After 3 hours waiting we asked if there was anyway we could see someone else. After I had calmly asked the receptionist that, a rep came by and asked us to be patient and as he was walking away he laughed in a mocking manner. Financial advisor was told that we were yelling and making a scene. Same rep would walk by and just laugh in a mocking manner. More

by dlisseth55 Verified Customer Verified Customer

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I wouldn’t recommend coming here, I sat around for 9 hours & they still messed up with my payments hours & they still messed up with my payments More

by Faythe Verified Customer Verified Customer

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Wilber fue excepcional con la ayuda que me dio a comprar mi primer carro buen vendedor y conocedor mi primer carro buen vendedor y conocedor More

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We had good service with the Will Fletcher. He showed us and explained the best options according to our budget. He showed us and explained the best options according to our budget. More

by zulianheloisa Verified Customer Verified Customer

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Como el vendedor y el de finanzas todo muy mal manejado el vendedor no me dio la información correcta y el de finanzas ni los documentos del trato me dio tuve que llamar para que me enviara lo que acordé p el vendedor no me dio la información correcta y el de finanzas ni los documentos del trato me dio tuve que llamar para que me enviara lo que acordé porque ni uña papel tenía ! More

by albertogimenez1493 Verified Customer Verified Customer

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The people there are nice and very helpful. They did their best take it happen. I really recommend them, where I had a bad experience with Wesley chapel Toyota They did their best take it happen. I really recommend them, where I had a bad experience with Wesley chapel Toyota More

by massadehhi Verified Customer Verified Customer

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I absolutely loved my experience with my salesman Eduard Pol. However, my overall experience with Gettel Stadium Toyota was extremely unpleasant! Had it not been for Eduardo’s professional and friendly cust Pol. However, my overall experience with Gettel Stadium Toyota was extremely unpleasant! Had it not been for Eduardo’s professional and friendly customer service, I would have not completed my vehicle purchase with this dealership. Specifically, my experience with one of the sales manager, David Izaguirre, was the worst experience I’ve ever had while purchasing a new vehicle. He’s very unprofessional, rude, disrespectful, and inpatient. He’s not educated on Toyota Lease Returns/Trade In/s. He argued with me the entire time about whether or not I could turn in my old Toyota lease at this location. He refused to even look at it and advised me to take it elsewhere because it was too much of an issue to process. He informed me at least 20x to respond to Lexus to turn it in rather than completing the process at his dealership. After requesting to speak to another manger, it was confirmed that Gettel Stadium Toyota does indeed accept other Toyota leases that are coming to an end. What bothered me most was that when David was informed by the other manager of the incorrect information he was supplying me, he refused to accept responsibility and apologize. Instead, he walked off on me and my family and yelled, “I can’t work with these people anymore”. I’m truly not sure how David holds a management position at this location but I hope his supervisor has a conversation about professionalism and manners with him. I’m truly not happy with the new management that took over this year but I hope things change. Again, my experience with my salesman, Eduard Pol, was absolutely amazing and I would highly recommend him to others if you’re looking for a professional, friendly, honest, and hard working car salesman to purchase or lease your next vehicle with. However, be mindful of the sales manager, David Izaguirre. I wouldn’t want anyone else to experience what my family I did with him. More

by jdperez Verified Customer Verified Customer

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Tony is my service person at Stadium and he is absolutely great. What make him this way is how he makes everything transparent, up front and easy to understand. This helps me know my truck the state it is in great. What make him this way is how he makes everything transparent, up front and easy to understand. This helps me know my truck the state it is in, and what I need to do for the next time I come in. This is nice because there are no surprises like other dealerships in the area. Which makes me trust Gettel Stadium Toyota as my go to dealer. More

by sammyspeed100 Verified Customer Verified Customer

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