Jose Aviles

Good afternoon, I'm Washington H T, I was at Hyundai in Danbury yesterday 03/15/2024 at 5:20 pm to see a 2018 Hyundai Tucson car that I saw online the night before, before buying a car or a house you have Danbury yesterday 03/15/2024 at 5:20 pm to see a 2018 Hyundai Tucson car that I saw online the night before, before buying a car or a house you have to see it. The salesman Jesus was busy and very friendly he took me with another salesman, a young salesman who works there at Hyundai Danbury. I didn't see his tag name or I don't remember his name. Since I entered, he asked me for my ID and took photos of my ID. he ask me where I live, where I'm from, my phone number, my e-mail. He took photos of my ID with his phone, I didn't see any respect from him, if he had a bad day or he didn't want to take care of me, he would have to told me. just to see a car and I did not see any respect, I am sure he Profile me, it made me feel uncomfortable because maybe I was Latin or Hispanic, he asked me so much without explaining anything. I have bought cars and my house and never before in my life see vendors asked me so much lot of questions about my life. After he was asking me for my email, I asked him for the third time why he took photos of my ID, which he replied that he wanted to know "WHO I AM". After that, I didn't see the car. I really felt so bad and I left without wanting to see the car. I told him to forget everything, I left your place and outside in the parking lot my family was waiting for my wife and children and I told them what happened, and then another salesman came out from your building and took photos of my car or maybe the car next to it, I don't know. But my wife asked me why that Guy took photos of my car from the front and my license plates from the back. It wasn't a good day for me. I spoke with the salesman Jesus by phone and I returned the next day Saturday 03/16/2024 at 10 am to see the 2018 Tucson car Jesus told me that on Saturday I would speak with another salesman Jose who was excellent with all the information about the Hyundai Tucson 2018 the prices and never the Vendors Jesus and Jose never ask me for more information about me or never make me feel uncomfortable..... I don't remember the name of the young salesman who treated me and made me feel so bad. The reason for this review is that I hope that your Sellers will be more polite and make the customer or buyer feel welcome. I am sure that The young vendor or Car Seller who treated me harshly at Hyundai Danbury has my Photo Driver License "Id" in his personal phone and information about me, even my telephone number so who ever is answering all the complains is welcome to call me. Thanks More

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Everyone was helpful, patient answered all my questions. Would recommend to a friend. Convenient location Would recommend to a friend. Convenient location More

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best service I've had, clarification of several many doubts, the attendant suggested the best choice according to our purchasing power. doubts, the attendant suggested the best choice according to our purchasing power. More

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With all the price gauging going on I found Danbury to be honest and fair. honest and fair. More

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The team at Danbury Hyundai was all around fantastic. Jose, in specific, took being my representative way above and beyond what I could have even expected! He helped me decide what I wanted, had patience Jose, in specific, took being my representative way above and beyond what I could have even expected! He helped me decide what I wanted, had patience with me as I tried so many out, gave me incredible, honest insight on cars I had looked at elsewhere, and made me feel valued as a customer. He came in on his day off to assist with the purchase and be there to support me in this big step. And, beyond that, came out to pick me up from the car rental drop off decently far from the dealership, so I wouldn’t have to get a ride or an Uber. It was seriously above what any representative I have ever spent time with at other dealerships, 20x over. He is an incredible asset to the team, and Danbury Hyundai is very fortunate to have him on their floor! Thank you Jose, you made this experience that I was dreading into a really awesome, enjoyable one! More

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Jose was very helpful in finding the right car for us. The whole process went very smoothly! The whole process went very smoothly! More

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Eric was great made my process very hassle free. He was very thorough and gave excellent customer service. I would highly recommend this dealership to my friends & family very thorough and gave excellent customer service. I would highly recommend this dealership to my friends & family More

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The service was amazing, super kind and helpful. Jose was always trying to get me a better deal and overall was a great a experience always trying to get me a better deal and overall was a great a experience More

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Jose was a very honest and knowledgeable salesman that was interested in my car needs more then making a sale. GREAT experience thanks again Jose! was interested in my car needs more then making a sale. GREAT experience thanks again Jose! More

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Jose was great and patient with me. He helped me with the exact things that I told him I wanted in a vehicle. Jose was great! exact things that I told him I wanted in a vehicle. Jose was great! More

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