Jose Baret | Page 5

Well, I feel the sales person was not fully truthful regarding the vehicle I purchased condition, I guess its true what its said about used car salesman. I already had to bring my vehicle back to your s regarding the vehicle I purchased condition, I guess its true what its said about used car salesman. I already had to bring my vehicle back to your shop, there some indentations on on the the left and right front door by the handles. More

by bosqu6 Verified Customer Verified Customer

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Dealership decent, service department only adequate, pushy, aggressive, overbooked, expensive, understaffed, clean, friendly, large, good location pushy, aggressive, overbooked, expensive, understaffed, clean, friendly, large, good location More

by brad.blocker Verified Customer Verified Customer

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5 Fast to the point and out the door! !!! No xxxxxxxxx!!! Loved the experience!!!! Be back for my next!!! Thanks to all involved in my transaction. Loaded up and heading back to work in Ge !!! No xxxxxxxxx!!! Loved the experience!!!! Be back for my next!!! Thanks to all involved in my transaction. Loaded up and heading back to work in Georgia!!! More

by cabldawgs Verified Customer Verified Customer

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Rottock is very attentive and courteous to what the customers want. They listen to what the customers want and find what they want. customers want. They listen to what the customers want and find what they want. More

by KRYSTIE33 Verified Customer Verified Customer

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6 months and the engine went. This put such a burden on my families lives. Do the right thing. We have reached out over and over for a solution or compromise. Literally waiting on This put such a burden on my families lives. Do the right thing. We have reached out over and over for a solution or compromise. Literally waiting on the phone for over an hour to speak with a manager. As I write this review. Rothrock does not care what happens once you leave their lot. No car used car dealership does.. Rothrock we have provided all the information you needed to prove the car has been maintained. A matter of fact we put over $2000 worth of work. By the time we are done paying for the 2014 Kia Sorento LX that we bought from you 6 months ago. THE suv will cost almost $20,000! We would have done better renting a car, but we trusted your salesman Jose who claims KIAS are great! HE claims people drive them all over Dominican Republic. i told my significat other not to do it. Jose told him about the extended warrantry. CAR BROKE DOWN AND THEY HAVE HAD US IN CIRCLES FOR 5 MONTHS. Kia headquarters will be next. Attorney general, the better business bureau, plantfeeback. We will reach out to the local news if I have to. Make it right. WE have all our paperwork! Pointblank! We should be covered. UPDATE< just got of the phone with the manager. No help and contradicted himself over and over until, finally he said "ma'am, I cant help you" JUST BUY A NEW CAR FROM A REAL DEALERSHIP!!!! More

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This was our second time there n bought another vehicle. Would recommend the dealership to everyone...5 Stars.. everyone was great to work with... especially Jose Baret. !! He is the BEST!! Would recommend the dealership to everyone...5 Stars.. everyone was great to work with... especially Jose Baret. !! He is the BEST!! More

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Great experience got me the vehicle that i wanted and helped with any questions or concerns helped with any questions or concerns More

by Jailene.pol15 Verified Customer Verified Customer

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From the time we walked in the door we were treated fantastically by Jose! He made the whole process easy! Even though we had to wait a bit for the car to be ready to take home we had a great experienc fantastically by Jose! He made the whole process easy! Even though we had to wait a bit for the car to be ready to take home we had a great experience! Sheldon in finance was top notch with his magic board of signing! We will be back when it is time to buy another vehicle! More

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Put money down on a car . Was told by our salesman they would get us financing. Because we were upside down on the trade financing wasn't going to happen. We then told our sal Was told by our salesman they would get us financing. Because we were upside down on the trade financing wasn't going to happen. We then told our salesman ( Jose Baret ) we'd pay cash. About an hour later the manager ( Kevin) called me and said they sold the car. What ? We put money down on the car. I asked our salesman how they could do that with all the reassurance about the car being ours . His response was to blame shift it on management. Poor business practice. Never again. More

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Jose made picking out a vehicle an easy process, I’d recommend Rothrock to a friend or family member. recommend Rothrock to a friend or family member. More

by RealBuyer Verified Customer Verified Customer

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