Jose Espejo | Page 24

1999 S70 Service Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warni Herb Gordon Volvo Service keeps my 1999 S70 running in tip top condition! It is running smooth and quiet with over 230k on the odometer, and no warning lights on. My service technician listens to any symptom I describe and always gives me the best option. He works with me to make intelligent decisions to achieve my goal of keeping the car on the road until it is 20 years old, and can be registered as historic (less than one year to go). Thank you Herb Gordon Volvo! More

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Unplanned need for servicing of leaky windshield. I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was I was driving on a road trip far from home, when, all of a sudden, it seemed to be raining in my car! I was driving in a big rainstorm and water was coming down from the ceiling console. Besides being worried about having water coming into my car, I also was worried about all of the electrical connections that are housed in the ceiling panel. I ended up going to Herb Gordon Volvo in Silver Spring, MD, to see if something could be done to solve the problem. It was determined that the windshield had a leak. Right away, Mr. Espejo called someone who does that kind of repair, asking him to come down to the dealership ASAP. All in, I was at the dealership less than two hours, and the job cost what Mr. Espejo had accurately estimated it would. Everyone at this Volvo dealership was exceptionally kind, efficient, and knowledgeable. I felt fortunate to be in the very capable hands of Mr. Espejo. More

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Awesome service I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowl I have taken my previous and curent Volvo to Jose for the last 10 years, and I will always return to him for service and to the dealership. Very knowledgeable, friendly, always willing to help and delivering outstanding quality work in a timely manner at fair price. I am a very happy customer of this dealership! More

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Great experience My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service My advisor Jose is super good and nice. He made sure things got fixed that I had forgotten to mention. I strongly recommend this dealership service department. More

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Purchase process was simple and easy Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were i Originally worked with another Volvo dealer, had a bad experience and decided to check Volvo Silver Spring’s website for the XC60 my wife and I were interested in purchasing. You had one in inventory, a called and spoke to Mike Ahlas, he gave me a fair price over the phone and I agreed to the price over the phone. Amazingly simple! More

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Thank you for great service Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence Mr. Jose Espejo was excellent in listening to my vehicle concerns and guided me to effective solutions. His custmer service approach gave confidence on the services needed and provided. Thank you Jose. More

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Great Service - Great Team Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with q Very professional team. Top notch trustworthy service department! Highly recommend Herb Gordon Volvo to anyone looking to buy a quality vehicle with quality service. Keep up the good work! More

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Service My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car an My experience with Herb Gordon was overall great. Their service advisor Jose was courteous, took the time to explain what was being done to the car and delivered the car quickly. More

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Great experience as usual We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different s We have been taking our cars here for about 18 years. For various reasons (mainly because they have moved on to other jobs) we have had 5 different service writers here. Jose is the best service writer we have had here or at other dealers. No complaints at all! More

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Awesome Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on t Great service every time. Jose called about our tires and best cost option to replace. Explained issue with sensors and weather. Thanks for being on top of everything with all six Volvo’s purchased from Herb Gordon. More

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