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Jose Falero
Jose Falero at Lehman Buick GMC
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Jose Falero

F&I Manager

Lehman Buick GMC

21200 NW 2nd Ave
Miami Gardens, FL 33169

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1 Review of Jose Falero

July 15, 2021

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"We purchase the vehicle on 6/20, today is 7/15 and they..."

- carlos_churion Verified Customer

We purchase the vehicle on 6/20, today is 7/15 and they still have not paid our trade in nor fully funded the new vehicle. I had to make a payment on a vehicle I traded in that I no longer have. I’ve called multiple times, I’ve stopped by the dealership and even though they acknowledge this is a GMC financial issue and they are aware of the issue, they have yet to have a supervisor, manager contact me and they are not willing to follow up with their bank via phone to resolve the issue.

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Jul 17, 2021

Lehman Buick GMC responded

Thank you Carlos Churion for this information concerning the payoff for your trade and funding of the new vehicle you purchased. I will be conducting a review internally to learn more about this situation and ask that you contact me directly so we discuss this matter and so I can ensure that I have a clear and concise understanding of exactly what has transpired. I am here to help promptly resolve this matter. Please let me hear from you at your earliest convenience. Tariq Siddiqui General Manager .

Jul 18, 2021

carlos_churion responded

Your response is a joke. You have my name and information, before posting a copy paste response, you could have done an investigations. Your response does not issue an apology nor empathy and you still have yet to contact me with a solution. My temporary tag will expire on Tuesday 7/20 and you and your team still have yet to solve my issue. Poor management on your side.

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