Jose Hinojosa | Page 4

This dealership is a joke. Majority of the employees are very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely very unprofessional. Dana Grande the client relations manager is not doing her job well. Rude and not helpful. Service advisor David Meraz extremely rude and don’t listen to me as a customer. I am loyal to Honda but now it changes my mind because of the people on this dealership. More

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Great customer service sales rep was very helpful with all my questions and made the process as easy as can be. Would recommend McGrath city Honda. all my questions and made the process as easy as can be. Would recommend McGrath city Honda. More

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Great service, Bill was great! When I pulled in I was taking care of right away and was told it wouldn’t take long at all. taking care of right away and was told it wouldn’t take long at all. More

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Great people! Got us into a new car and made it easy. Jose Hinojosa and R.L. were down to earth and awesome to work with. Jose Hinojosa and R.L. were down to earth and awesome to work with. More

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Excellent, professional, compassionate service Arthur the Service Manager and Greg the one assigned to my care were very knowledgeable, caring, and demonstrated a passion for providing a superior c Arthur the Service Manager and Greg the one assigned to my care were very knowledgeable, caring, and demonstrated a passion for providing a superior customer service experience. Jose Hinojosa simply knows every option on every car now or ever made by Honda. He is kind, respectful, and goes out of his way to make your schedule his priority. I can't imagine anyone writing anything bad about such a kind and professional salesman. He is the best. Period. More

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If I could put zero stars, I would. JOSE HINOJOSA is Honda's worst worker. He is racist, classist and discriminator. The worst of all this is that he is Hispanic and has a bad attitude towards Hispani Honda's worst worker. He is racist, classist and discriminator. The worst of all this is that he is Hispanic and has a bad attitude towards Hispanics. He has a disrespectful unethical and unprofessional treatment. I don't understand why he works here. I do not recommend this place. 👎🏼 More

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Rude manager. Nice salesman Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pu Salesman Jose was great at demonstrating the car and overall friendly. However, when negotiations came around between him and his manager, it was a pure nightmare. Although we ended up getting the car we came in for, we would never come back here to buy a car. The manager, Andre, was beyond rude. If it wasn’t for how nice Jose was plus the fact that I had a toddler in tow, we definitely would’ve taken our business elsewhere. The back and forth with hidden fees, plus the demeanor and pure rudeness Andre had, made this experience very unpleasant. Now that I’m processing what just happened today, I definitely would’ve gone elsewhere if I could redo it..simply because of the attitude we received from the manager that no customer should ever have to go through. In retrospect, his attitude was as if I’m begging him to give him business. Although we came to terms with something we can accept, I’m still shocked that we just experienced that. This type of customer service and hidden fees is not acceptable at all. Take your business elsewhere if you don’t want to deal with disrespect and absolute waste of time. More

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Service Edwin was helpful and polite. He also helped getting me a loaner car. Only issue was next day I had to call to check on service. Edwin was off. Edwin was helpful and polite. He also helped getting me a loaner car. Only issue was next day I had to call to check on service. Edwin was off. More

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McGrath City Honda I've bought my last 3 vehicles here and the service department also takes good care of me. I always leave feeling that I received a good deal. I've bought my last 3 vehicles here and the service department also takes good care of me. I always leave feeling that I received a good deal. More

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Helpful & Attentive Jose helped us out with the car buying process from beginning to end and beyond! The entire process was easy to understand and get through. Jose even Jose helped us out with the car buying process from beginning to end and beyond! The entire process was easy to understand and get through. Jose even set time aside to make sure he showed me all of the functions of my vehicle as thoroughly as possible while also assuring that all of my questions were answered. Very friendly and great attention to the buyer's needs. Highly recommend! More

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