Jose Lopez | Page 3

Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats when I purchased the car but never delivered, I brought that up when the car in for repairs and they replaced only the front mats (they shipped me the others) The service needed light was on when I picked the car up from service and the video they sent me to go over the car check had music blaring so I could not hear a thing. I bought two cars from this dealer but never again! Ever More

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Just got my second vehicle from Mazda of New Rochelle and had a great experience. Thank you Jose for making the exploration and decision making process easy. Jose was also attentive and talkative and made us had a great experience. Thank you Jose for making the exploration and decision making process easy. Jose was also attentive and talkative and made us feel right at home. Amazing customer service all around. I highly recommend them to anyone in search of a great car-buying/leasing experience! More

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Very though. Great follow up service. Low pressure. A pleasure to do business with. Would highly recommend Great follow up service. Low pressure. A pleasure to do business with. Would highly recommend More

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Do not buy anything from here, i bought my car last October and recently was going to trade it in for a new car. They looked up the car fax and it showed that it was hit in 4 locations but when i got t October and recently was going to trade it in for a new car. They looked up the car fax and it showed that it was hit in 4 locations but when i got the car facts from Mazda they said it was clean and the carfax didn’t show that. Upon buying the bumper sticker out a bit they said they would fix it and called the next day saying it was ready, by the time i got home it was sticking out again and i texted the guy named Jose who sold the car and he said “have you hit anything?” Like it wasn’t an ongoing problem. The car was also missing a Jack and tire iron i called them and they said there was nothing they could do while i was stranded on the garden state parkway. So unless you like paying full amount for a clean car that was hit and being treated like overall trash don’t buy here. More

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Fast service, I arrived at 9:00AM and was out before 11:00AM. They provide wifi and work stations so you can conveniently work while your car is being serviced. 11:00AM. They provide wifi and work stations so you can conveniently work while your car is being serviced. More

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The entire dealership was attentive and provided many opportunities to test drive my 2018 Jeep Compass. I love this dealership for its care and willingness to work with me, guiding me step by step throug opportunities to test drive my 2018 Jeep Compass. I love this dealership for its care and willingness to work with me, guiding me step by step through the sale and purchasing process as well. I deeply appreciate the sincerity of Jose and Mame — they made me feel welcome and explained what I was about to commit to in this decision to purchase. Thank you!! More

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Jose Lopez was the salesman we worked with. He was excellent and worked very hard for us. Highly recommend him! excellent and worked very hard for us. Highly recommend him! More

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Jose was a fantastic help. Knew what he was talking about and had me driving my new car in just two days! The car has been fantastic ! and had me driving my new car in just two days! The car has been fantastic ! More

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Exceptional service and devoted to his craft, An guardian angel. angel. More

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