Kenneth Lopez

I am so fortunate that my closest Mazda dealership has excellent services. My sales rep was very patient in introducing my target vehicle and answered my consistent questions. Also, the finance staff taug excellent services. My sales rep was very patient in introducing my target vehicle and answered my consistent questions. Also, the finance staff taught me how to set up my account via Mazda Financial. Overall, I am delighted about my experience at Mazda of New Rochelle. I hope their business can further thrive in the future. More

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Charles is awesome! Extremely patient and super helpful. I had a great experience with Charles. Extremely patient and super helpful. I had a great experience with Charles. More

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Charles was awesome. Extremely patient and understanding. This has been my best experience leasing a new vehicle. I look forward to working with him in the future. Extremely patient and understanding. This has been my best experience leasing a new vehicle. I look forward to working with him in the future. More

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Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats when I purchased the car but never delivered, I brought that up when the car in for repairs and they replaced only the front mats (they shipped me the others) The service needed light was on when I picked the car up from service and the video they sent me to go over the car check had music blaring so I could not hear a thing. I bought two cars from this dealer but never again! Ever More

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Charles was extremely helpful, informative, patient with all my questions and needs. Charles help me trade in my old vehicle and put me in a cx5! all my questions and needs. Charles help me trade in my old vehicle and put me in a cx5! More

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Charles was a pleasure to work with. Would highly recommend contacting Charles if you’re in the market for a new Mazda. Would highly recommend contacting Charles if you’re in the market for a new Mazda. More

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My mother purchased a 2021 Acura Tlx which she has been dreaming about for a very long time. We saw Charles had made a very comprehensive video showing the car in its entirety. Full exterior and interior v dreaming about for a very long time. We saw Charles had made a very comprehensive video showing the car in its entirety. Full exterior and interior video not missing anything at all. When we came to check out the car he heard out all the stuff and was persistent with working with us and didn’t give up on trying to help us walk away with the car she’s always wanted. Without him it wouldn’t have been possible. We strongly recommend him to anyone looking for a new or used car. More

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Great guy very nice customer service . Gave me a ride home.will recommend his service to anyone Gave me a ride home.will recommend his service to anyone More

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This was the worst experience I have ever had at a dealership. They sold me a car without a title, then told me it would be a few days. It ended up being over a month before the title came in. While I dealership. They sold me a car without a title, then told me it would be a few days. It ended up being over a month before the title came in. While I waited for the title, even though I had already paid for the vehicle someone from the dealership was clearly driving it as it had 600 extra miles than it did when I purchased it. They also put a crack in the windshield. They told me it would be an easy fix and after making me wait 3 hours at service, they informed me that they could not take the crack out and it would be there forever. I asked to speak to the manager Kenny who said he would call me the next day to tell me how he could make things right and he never called. This was an all around awful experience. Do not go to this dealership. More

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Charles is helpful, manger Ken and finance Lily is very friendly! I’m happy with this experience friendly! I’m happy with this experience More

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