Jose Mercado
Jose Mercado at Knight Claremont Chrysler Dodge Jeep Ram

Jose Mercado

Parts Advisor

Knight Claremont Chrysler Dodge Jeep Ram

620 Auto Center Dr
Claremont, CA 91711

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4.5
13 Reviews
4.5

13 Reviews

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13 Reviews of Jose Mercado

April 01, 2026

Dealership Rating
Employee Rating

Generally good to average. Service is too pushy on optional and recommended items that are not required. More

by ilovenoodle2
Recommend Dealer
Yes

Other Employees Tagged: Jose Mercado

April 01, 2026

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Employee Rating

I went to Knight to repair my 2011 Ram. The engine had a catastrophic failure during repairs. I was disappointed to say the least. However Knight, Raul and Dodge ended up taking great care More

by CHRam
Recommend Dealer
Yes

Other Employees Tagged: Raul Coronado

March 30, 2026

Dealership Rating
Employee Rating

Had a few hiccups along the way but in the end Isaiah and the service manager went out of their way to make things correct and got the job done. Will go back there because of that. More

by lilfishies4
Recommend Dealer
Yes

Other Employees Tagged: Jose Mercado

March 30, 2026

Dealership Rating
Employee Rating

Service team was not communicating with Whats going on with my car. I would of like a time frame on when my car would of been completed More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andrew Arellano

March 22, 2026

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Employee Rating

He was very helpful and gave me a great price on my oil change. Great customer service More

by lilianasoccer16
Recommend Dealer
Yes

Other Employees Tagged: Jose Mercado

March 15, 2026

Dealership Rating
Employee Rating

Good service specialist and customer service representative are available and great service updates. Very helpful answered all my questions and concerns. More

by 91762eajimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mendoza

March 12, 2026

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Employee Rating

Very accommodating They were able to do everything on my car in one day. I was Uber home and back which made everything easy. More

by knaconstruction67
Recommend Dealer
Yes

Other Employees Tagged: Jose Mercado

March 08, 2026

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Employee Rating

This dealer didn’t fix my truck. They partially fixed it and wanted to do other services. Which the cost was out of this f en world. And what they wanted to do was not ok More

by dcabanillas82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nacho Mora

March 07, 2026

Dealership Rating
Employee Rating

Efficient. On time and friendly. Thank you. But. Too many calls, emails, voicemails and text messages. One should suffice. More

by isaacson3
Recommend Dealer
Yes

Other Employees Tagged: Jose Mercado

March 01, 2026

Dealership Rating
Employee Rating

It was good service and everything went according to plan We will come back for service as needed More

by Winggedangel
Recommend Dealer
Yes

Other Employees Tagged: Jose Mercado

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