Jose Ovalle | Page 4

They were approachable and worked quickly. The Staff was friendly and communicated clearly. The waiting area was clean and comfortable. The Staff was friendly and communicated clearly. The waiting area was clean and comfortable. More

by MICHAELYEAGER Verified Customer Verified Customer

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I don't leave reviews too often, but this was one of the best experiences I had at a car dealership. I received amazing service and I never felt like I was being taken advantage of. best experiences I had at a car dealership. I received amazing service and I never felt like I was being taken advantage of. More

by HEBIED82 Verified Customer Verified Customer

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Not helpful, condescending sales people and got into a verbal argument with staff. None of my concerns were addressed verbal argument with staff. None of my concerns were addressed More

by Mel Verified Customer Verified Customer

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Amazing customer service. Always detailed on what needs to get done and advising on how to keep vehicle healthy. Always detailed on what needs to get done and advising on how to keep vehicle healthy. More

by Zulkarnain Khan Verified Customer Verified Customer

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With limited time, not many dealers were able to provide me with service. Jose made it very convenient to find the right car for the right price. He saved alot of time by explaining the process and walking me with service. Jose made it very convenient to find the right car for the right price. He saved alot of time by explaining the process and walking me through it More

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Helped me find the perfect car that suits my needs. Jose was very patient and informative and answered all my questions. Jose was very patient and informative and answered all my questions. More

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Awesome dealership and been bringing my car inspection since 2014. Highly recommended and is near my house. ☆☆☆ since 2014. Highly recommended and is near my house. ☆☆☆ More

by CLAROE79 Verified Customer Verified Customer

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We always go to Northstar Kia for regular change oil because this is the closest Kia service in our area. They have an excellent service. My only complaint is they don’t wash my car unlike the other Kia because this is the closest Kia service in our area. They have an excellent service. My only complaint is they don’t wash my car unlike the other Kia service centres, they wash your car after. Also, the staff are nice and helpful. More

by WENDELL_YPIL Verified Customer Verified Customer

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When negotiating the upfront costs, Jose blatantly lied to me over the phone to get me into the dealership. Over the phone, We had agreed upon a payment of $1,000, which covered the first lease payment and to me over the phone to get me into the dealership. Over the phone, We had agreed upon a payment of $1,000, which covered the first lease payment and all associated fees and expenses. When I was called in to sign my lease contract, that $1K somehow turned into $1,400, which Jose claimed was a simple “misunderstanding”. He then tried to claim he was doing me a favor by allowing me to amortize the difference In price throughout the life of the lease. In addition, when my license plates arrived, I never received a call to inform me that they came in. I was told that Jose must’ve accidentally missed the email. Jose had been completely unprofessional throughout my entire experience at Kia Northstar and would not recommend him to anyone. I would add that the owner of the dealership recognized the shortcomings of his employee and provided me with 2 years worth of car services. This was very kind of him and restored my faith in the dealership. More

by elannat Verified Customer Verified Customer

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Jose and Northstar Kia were very helpful in addressing the needs and concerns that we had. the needs and concerns that we had. More

by nicholas.m.babian Verified Customer Verified Customer

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