Jose Ramirez
Jose Ramirez at Avondale Toyota
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Jose Ramirez

Sales & Finance Manager

Avondale Toyota

10005 W. Papago Freeway
Avondale, AZ 85323

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9 Reviews

Since a child Jose was taught that the key to success was hard work, honesty and kindness. In 2017 Jose appeared on a nationally televised talent contest. With his talented singing Jose has been able to reach a wide audience and demonstrate to them that our customer service philosophy is the best way to buy a car.

Dealership Experience

7 yrs

Industry Experience

23 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

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9 Reviews

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9 Reviews of Jose Ramirez

June 11, 2024

Dealership Rating
Employee Rating

This dealership does not care for their customers they're willing to give you a bad deal just to sell a truck I do not recommend going here. Don't even service your vehicles here you will get screwed up in s More

by evanskyle890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon-Paul Cassidy

Jun 12, 2024

Avondale Toyota responded

Hi Evanskyle890, we are sorry to hear that you did not have a great experience. There was a pay off difference that was explained to you once everything was finalized. Please do not hesitate to reach out to me directly at (623)936-7793 in order to discuss this in greater detail. -Jonathan Garcia (Customer Relations Manager)

Jun 13, 2024

Avondale Toyota responded

We are sorry to hear that this is still a concern you are dealing with. When you and I had spoke I thought we both had a clear understanding regarding the financials of your trade-in. When we did speak there was never any mention of any wrong VIN or wrong truck. I would appreciate an opportunity to speak to you regarding these concerns to hopefully come to a better understanding. I will be reaching out to you here soon. -Jonathan Garcia (Customer Relations Manager)

Jun 13, 2024

evanskyle890 responded

No I was lied to by your sales person. Somehow you guys entered in the wrong VIN number, the completely wrong truck on trade in. It should have been an exchange which is what your salesman Jose told me, which was a lie. Then you call me up a week later having me reverify everything because you made a mistake and now I'm financially paying for it. It's pretty stressful, I've never spent so much time at a dealership to deal with this issue. Which never got solved!

Jun 13, 2024

evanskyle890 responded

Of course you didn't know about that. Why would your salesman tell you about that. That extra $1,000 should've come out of Alberto's pocket, not mine. It is his mistake. When I told Alberto that I don't want to pay and shouldn't have to pay that extra money, he pulled out lawyer talk. Truly awful customer service! Nearly doubled my negative equity from 6k to 11k. I drove around the bad truck for only two days, seems to me that avondale toyota charged me 6k to have a truck for two days!

March 24, 2023

Dealership Rating
Employee Rating

José made my trading in my car experience easy and fun. He is very knowledgeable and answers all questions that you have. José even helped me hook up my Bluetooth in my car and showed me all I wanted to kn More

by kmgley.g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Avondale Toyota responded

Hi Kmgley.g, It is great to hear that you had an easy and fun experience with Jose. We appreciate you taking the time to share you experience.

March 12, 2021

Dealership Rating
Employee Rating

Jose was super helpful and knowledgeable. Loved having Jose was super helpful and knowledgeable. Loved having someone who we can talk to as close friend. We can’t wait to purchase our first car from him! More

by baileywatkins98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 21, 2019

Dealership Rating
Employee Rating

Just bought a 2019 Avalon This was by far the easiest dealership experience that i have ever had. The one price one person was crazy easy and smooth. There was absolutely no pr More

by Anoiel Gevergizian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 28, 2019

Dealership Rating
Employee Rating

Happy with my service The two visits that I had were great! Jose made everything as easy as possible and made sure I was happy with my results. I definitely recommend him t More

by Josiah#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 25, 2019

Dealership Rating
Employee Rating

Absolutely Amazing!!!!! Jose Was Amazing & He Helped My Fiancée & I Get A Car & The Process Was Amazing! The Deal We Got Was Really Good & I Really Do appreciate everything More

by ShaniceTheBaddie19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 24, 2019

Dealership Rating
Employee Rating

Honest and very knowledgeable! Helped me find the perfect vehicle for me and my family, and didnt pressure us at all! Got me a low payment in a great payment. THANK YOU JOSE RAMIR More

by John barley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 21, 2019

Dealership Rating
Employee Rating

Amazing My experience at Avondale Toyota was simply amazing. I went in for service one day and within the next few days I was leaving out with a brand new 201 More

by Desimichi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jacob Fratt

January 06, 2019

Dealership Rating
Employee Rating

Excellent Customer Service Sheldon Ward was a pleasure to work with. From the moment we first met him up through the entire process we found Sheldon to be personable, profession More

by boneskid2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Frazier , Scheldon Ward

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