Jose Rivera | Page 4

Purchase review Everyone was professional, friendly, informative and receptive to meeting the consumers needs. The purchasing experience was exceptional. Staff focus Everyone was professional, friendly, informative and receptive to meeting the consumers needs. The purchasing experience was exceptional. Staff focused on exceeding customers expectation. I'd purchase another vehicle without a doubt. More

by micheleurban59 Verified Customer Verified Customer

Report | Print

Different Year, Same Level of Service Great! That's the best word to describe the team at Hoffman. They were great 3 years ago, and they're great now. Thanks guys. Great! That's the best word to describe the team at Hoffman. They were great 3 years ago, and they're great now. Thanks guys. More

by waltandlouise Verified Customer Verified Customer

Report | Print

Excellent Customer Service Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two wee Although my initial experience was not five stars, this last experience met my expectations. After my brand new vehicle was in for service for two weeks within in the first month of purchase, Jose Espinosa went above and beyond to make sure the issue was fixed and I was satisfied. Jose, Jose and Eddie also spent time to review the features on the navigation/phone system. I really appreciated the time that was spent tonight to make sure I was satisfied with the car and the issue was fully resolved. Dan was also great as my service consultant. Thanks so much! More

Report | Print

Great dealership This week I left Hoffman's with the 4th Toyota with bought here. The last 2 were picked out with the guiding hand of Jose "Rabbitt" Rivera. He has b This week I left Hoffman's with the 4th Toyota with bought here. The last 2 were picked out with the guiding hand of Jose "Rabbitt" Rivera. He has been most helpful even after the transaction when I would call him with questions. My thanks to Hoffman, Jose and the rest of the staff I interacted with. I will return for my next car in a few years. Again, thanks!!!! More

by JPB4919 Verified Customer Verified Customer

Report | Print

Great certified used Toyota buying experience! I was not looking forward to purchasing a car but I honestly can say Jose and the staff made my used car buying experience straightforward, low pressu I was not looking forward to purchasing a car but I honestly can say Jose and the staff made my used car buying experience straightforward, low pressure, fair and a real pleasure. Communication, organization and follow-up were all seamless and everything was just as promised. They were also very fair on the trade in of my old car and gave me the true "trade in value" I was hoping for and compared to on-line. I highly recommend and plan on using in the future. More

by ASAKOSA Verified Customer Verified Customer

Report | Print

Jose Rivera is amazing! Jose Rivera is amazing, just bought my second Prius from him at Hoffman. Really listens, no hard sale, super nice and gave me a great deal. Highly r Jose Rivera is amazing, just bought my second Prius from him at Hoffman. Really listens, no hard sale, super nice and gave me a great deal. Highly recommend the dealer and Jose in particular! More

by robingilmartin Verified Customer Verified Customer

Report | Print

Beware of a "Certified" vehicle from this dealership How would you feel if when you went for your first oil change at the dealer where you purchased your "Certified" Toyota three months prior and learn How would you feel if when you went for your first oil change at the dealer where you purchased your "Certified" Toyota three months prior and learned that the car had completely worn brakes with a repair cost of $715. after driving only 4,000 highway miles??? Mileage at purchase was 24,775 although the Carfax and dealer listing stated that it had 23,558 miles. This happened to me at Hoffman Toyota after I purchased a 2014 Toyota Venza XLE in July 2016. After complaining about this issue the dealer elected to replace only the front brakes although the rear brakes only had one millimeter more surface. In addition I requested my tires be rotated but this wasn't done because the rear tires were worn and the front tires were new. I can safely say that I am the proud owner of a Toyota Certified vehicle from Hoffman Toyota that is unsafe to drive after only three months and 4,000 miles. Thank you Hoffman for this experience, I won't be back! More

by NRPG100 Verified Customer Verified Customer

Report | Print

Good experience pleasant surroundings. Very satisfied, everything done that I had gone for. The waiting area was very comfortable and clean. Cannot think of anything negative. Will definit Very satisfied, everything done that I had gone for. The waiting area was very comfortable and clean. Cannot think of anything negative. Will definitely do service work again at Hoffman. More

by RRJAMCDON Verified Customer Verified Customer

Report | Print

Great experience at Hoffman Toyota! This is the third vehicle I have leased from Hoffman Toyota for my daughter. The process of returning her old vehicle and leasing a new one was comp This is the third vehicle I have leased from Hoffman Toyota for my daughter. The process of returning her old vehicle and leasing a new one was completely seamless and stress free. Everyone at the dealership is friendly, knowledgeable and really just a pleasure to deal with! More

by Mandn Verified Customer Verified Customer

Report | Print

Simple and Easy My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffm My Rav4 lease was ending and after trying to work with another Toyota dealership I was less than enthusiastic to about getting a new vehicle. At Hoffman Jose Rivera understood my frustrations and made the process more than easy. He asked me what I wanted and within 30 mins I was in a new lease with a new Rav4, with EVERYTHING I wanted, at the perfect payment. Jose R. And Jose Espinosa made my purchase experience simple and easy, and I was able to breathe a sigh of relief. If you want a haggle free, no stress experience to purchase/lease a car you'll love- then I would highly recommend Hoffman Toyota and working with Jose Rivera! More

by CHRISTINA7997 Verified Customer Verified Customer

Report | Print