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Jose Rivera
35 Reviews
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English
Spanish
35 Reviews of Jose Rivera
Verified Customer
October 28, 2023
The service center representative was very professional and kind. As well as the young man that took my keys and greeted me as I walked in. Also another gentleman that was restocking the coffee and snacks and kind. As well as the young man that took my keys and greeted me as I walked in. Also another gentleman that was restocking the coffee and snacks was welcoming. My only complaint was the front desk receptionist that took my call before my appointment. I was advising her that I would be 10 minutes late. At that point, she insisted that I reschedule because there was no room available. I asked to speak with my representative. She said he was busy and would tell him to give me a call. I never received a call, but I still got to my appointment in time coming from Ocala. I asked the representative if was he notified of my memo to call me back and he stated “no.” Unfortunately I believe that the front desk receptionist was overall rude; and unwilling to help, plus she was not completely honest. Once I arrived, her demeanor was not friendly. She seemed careless and unapproachable. I’m unsure if the receptionist is this way with the array of customers that frequent BMW. I’m hoping that on my next visit it will be more pleasant. Thank you Gainesville BMW. More
by BRIGHTDAYS83
Other Employees Tagged: Andy Camacho
October 02, 2023
I was on a trip to visit our boys at UF. We had a bad tire issue on the way. everyone that helped me was fantastic. They brought my car in to service changed the tire and had it back to u We had a bad tire issue on the way. everyone that helped me was fantastic. They brought my car in to service changed the tire and had it back to us in no time. The price was fantastic as well. Nice work everyone More
by Frankconnectev
Other Employees Tagged: The lady that greeted me. So nice and friendly
August 27, 2023
I had an excellent experience at this car dealership. The agent, Charles Beyer, I worked with was incredibly helpful and patient throughout the entire process. They took the time to understand my needs a The agent, Charles Beyer, I worked with was incredibly helpful and patient throughout the entire process. They took the time to understand my needs and preferences, and they provided me with valuable insights and information about the available vehicles. Their patience was particularly impressive as I had numerous questions and wanted to explore various options. I never felt rushed or pressured, which made the entire car-buying experience smooth and enjoyable. I highly appreciate the dedication and professionalism of the agent, and I'm thrilled with the vehicle I ultimately chose. If you're looking for a dealership with attentive and supportive staff, I highly recommend giving this place a visit. More
by admin_ra
Other Employees Tagged: Emma Stuart , Charles Beyer, John Dukes
July 28, 2023
I have dealt with BMW of Gainesville for at least 5 years. They always provide quality service. But best of all, they have never let me down and that is saying a lot years. They always provide quality service. But best of all, they have never let me down and that is saying a lot More
by LadyLakeLady
Other Employees Tagged: David Hepler, Andy Camacho, Chris Vought , JD Busby, Ashley Gallant
July 10, 2023
Customer service with the advisors are top notch. The waiting area is always stocked with refreshments and snacks. Area is kept clean The waiting area is always stocked with refreshments and snacks. Area is kept clean More
by robert.piccione
Other Employees Tagged: Andy Camacho , JD Busby
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