Jose Valles | Page 2
Genesis & Hyundai Service Advisor
Laguna Niguel Hyundai
28432 Camino Capistrano
Laguna Niguel, CA 92677
Dealership Experience
18 yrs, 5 mos
23 Reviews
Write a Review23 Reviews of Jose Valles
October 20, 2016
Great experience buying a Hyundai Love the new car. Had a good experience will all in the dealship. It was a very busy day at Allen Hyundai. Our salesman cancelled a personal engageme Love the new car. Had a good experience will all in the dealship. It was a very busy day at Allen Hyundai. Our salesman cancelled a personal engagement he had for that night so we could leave with our new car. Others who helped with financing and management stayed late as well. More
Other Employees Tagged: Cris Baker, Sorry, can't recall the others
July 09, 2016
Excellent experience Everyone was extremely helpful and the experience was really comfortable. I did not feel intimidated and felt that everyone truly cared that I receive Everyone was extremely helpful and the experience was really comfortable. I did not feel intimidated and felt that everyone truly cared that I received the best experience and exactly what I was looking for in my car. Alex in the sales department and David the finance manager went above and beyond my expectations. They were amazing to work with- very helpful and kind. I will definitely be going back to Allen Hyundai for my next car and will recommend to all my friends and family. Thank you!!! More
Other Employees Tagged: Alex Bucher, David Stea, Elise
May 19, 2016
Elentra The workers are every hands on they know what they are doing. Will help you out in any way that they can . I love my car. The workers are every hands on they know what they are doing. Will help you out in any way that they can . I love my car. More
Other Employees Tagged: Anthony Robinson
April 20, 2016
Excellent Service "I cited my review earlier but Hyundai has my approval to use it in their promotional needs regarding Alley Hyandai of Laguna Niguel. To reiterate i "I cited my review earlier but Hyundai has my approval to use it in their promotional needs regarding Alley Hyandai of Laguna Niguel. To reiterate in order to meet the minimum ""word requirement,"" Alex was outstanding and provided hospitality, empathy and service above and beyond the ordinary." More
Other Employees Tagged: Alex Bucher
March 23, 2016
I loved my experience here My experience was so fantastic. David was able to get me the car I wanted at the price I wanted. His service was so superior 2 all the other dealershi My experience was so fantastic. David was able to get me the car I wanted at the price I wanted. His service was so superior 2 all the other dealerships I visited this week. I love my new car More
Other Employees Tagged: Raul Coronado, Scott Duplanty, Grant Howard, David Stea
February 17, 2016
Hats off to Hershel!! My son was the one who told me to check out Hyundai as we were driving to different dealerships and getting an idea of what I wanted. I have been in r My son was the one who told me to check out Hyundai as we were driving to different dealerships and getting an idea of what I wanted. I have been in real estate for 20 years so I drive a lot and want something that is comfortable and reliable for myself and my clients. As we were driving my son told me to make a right hand turn onto Camino Capistrano so we could take a look at the Hyundai dealership. When I got out of my car I was greeted by a gentleman name Rick Taylor ho has since retired. Rick was one of the best salesmen I have every had the pleasure of meeting and working with and he listened and accommodated me in a way that made it easy to make my choice to buy a Hyundai. That was my first experience and when I found out that Rick had retired I was disappointed but he actually called me to tell me he was retiring and told me that when I was ready to trade in my car for another that Hershel Will was the man to go to. Long story short Hershel must be a clone of Rick Taylor because I received the same great service from him that I did from Rick and to dispel the old adage of " Having to deal with a Car Salesman" no longer applies and could not be further from the truth! I am very happy with my Genesis I just purchased from Hershel and he spent the time and was very patient with me as it took a couple of months running down a car that I really wanted and he found it for me! Thanks to Hershel and don't want to forget the finance gentleman David as he was great too!! I plan on returning for my third purchase in a couple years. Gary Rapp More
Other Employees Tagged: Hershel Will
January 07, 2016
Smooth hassle free transition My 2015 Hyundai ECO purchased January from another dealership was bought back by Hyundai Corporate. They told me I could go anywhere, so I chose Alle My 2015 Hyundai ECO purchased January from another dealership was bought back by Hyundai Corporate. They told me I could go anywhere, so I chose Allen Hyundai as we had a very good experience purchasing our first Sonata at Allen back in 2011 (the ECO was purchased elsewhere). Hershel Will met me to discuss a replacement vehicle, and I settled on the Limited: A) to avoid the Eco's experimental transmission problem and B) they were dealing on 2015 model holdovers. My experience with both the buyback procedure and the new purchase could not have been smoother. Start to finish, we were in the building less than 2 hours. The Finance Manager had all the input for the new car, and we spent more time with Hershel outside talking about the added features of the Limited versus my old car. Add to that Hershel' helping new salespeople learn how to ensure the Customer's familiarity with the safety and comfort features of their product gave me the assurance I chose the right Salesperson for the job. KUDO's to Hershel Will, Brian Carpenter in Finance, Josh Bashor & Elise Ranauro in Customer Support, Celia Huerta & Mark the inspector for MORLEY vehicle, and my main man MIKE VILJAK of Hyundai Western Regional Support. I was very pleased with the new sale and the buyback taken place at Allen Hyundai of Laguna Niguel. My Experience at that other dealership proved to me there is just one Orange County Hyundai dealer to serve my needs. I look forward to many years relationship with Allen Hyundai. More
Other Employees Tagged: Elise Ranauro , Hershel Will, Brian Carpenter, Josh Bashor
December 15, 2015
Absolutely Fantastic First Car Experiance Allen Hyundai was perfect! John and his team made my first car purchase a great experience! Very professional, great customer service, and exceeded on Allen Hyundai was perfect! John and his team made my first car purchase a great experience! Very professional, great customer service, and exceeded on finding me a great first car! Highly recommend Allen Hyundai 5 stars! More
October 20, 2015
I would recommend Allen Hyundai Overall Great experience buying my new 2016 Elantra. Great Job and appreciation to Hershal, Brian and Elise. Also many thanks to David for helping m Overall Great experience buying my new 2016 Elantra. Great Job and appreciation to Hershal, Brian and Elise. Also many thanks to David for helping me on Hershal's day off and getting my car scheduled for maintenance and lastly, great job Jose in the service dept. More
Other Employees Tagged: Elise Ranauro , David Stea, Hershel Will, Brian Carpenter in the finance dept.
September 17, 2015
It was a great experience with very knowledgeable staff. I would recommend Allen Hyundai of Laguna Niguel to all of our friends. Every person we dealt with were friendly and professional. From the time we ta I would recommend Allen Hyundai of Laguna Niguel to all of our friends. Every person we dealt with were friendly and professional. From the time we talked to Elise on the phone to set up our appointment to see the car, to walking in the dealership and being greeted by Jose, to sitting down and talking to Aaron about the car and taking us through everything, to closing the deal with David we did not feel like we were being hustled at all it was a great experience and made buying the car very easy! Thank you. More
Other Employees Tagged: Aaron Vega, Elise Ranauro , David Pallone

