Joseph Britton | Page 43

We’re we’re helped by a very nice young man - I was a little irritated that the price of the replacement key was so expensive but Joseph was very patient little irritated that the price of the replacement key was so expensive but Joseph was very patient More

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The wait time was too long. I had a early morning appointment for an oil change and it took over two hours for it to be completed. I had a early morning appointment for an oil change and it took over two hours for it to be completed. More

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Mostly ok, they were not able to complete the air conditioning repair as needed. Required parts were not supported by FORD and used 3rd party part was not available in the time needed. conditioning repair as needed. Required parts were not supported by FORD and used 3rd party part was not available in the time needed. More

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I have worked with this dealership for approximately 5 years, From sales, finance and service department this dealership is by far hands down the best experience. Joseph in service-such a great guy, alway years, From sales, finance and service department this dealership is by far hands down the best experience. Joseph in service-such a great guy, always looking out for the customer. Brandon-sales, is patient personable and not pushy at all. Stewart in finance such a great guy, truly looks out for the customers!! More

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I am happy that this location improved on service and technology. I love the video link that I can see my car diagnostic and comments from the technician. At the waiting area, the Starbucks coffe technology. I love the video link that I can see my car diagnostic and comments from the technician. At the waiting area, the Starbucks coffee and popcorn is very nice. Seating with working table wand USB charger are perfect when I want to work on my laptop. Also clean drinking water is important. Very happy about the refreshment during the wait at the office. The ride to where I want to go instead of waiting 4 hours is much appreciated. I used to drive Honda that has a shuttle but the Lift driver is much better. I can watch an app to know when the car is coming. Thank you! I am very happy and will continue service my car here. More

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Joseph Britton provides great customer service. Appreciate Gosch Ford TemeculaService. Service is great at Temecula Appreciate Gosch Ford TemeculaService. Service is great at Temecula More

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Joe did an exceptional job keeping us informed of our repair with customer satisfaction being a priority. repair with customer satisfaction being a priority. More

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Had to pay out of pocket for a rental. My car was being repaired under warranty for a transmission solenoid which took the dealership approximately 14 to 15 days to fix. Had a previous app My car was being repaired under warranty for a transmission solenoid which took the dealership approximately 14 to 15 days to fix. Had a previous appointment for 120,000 mile service which did not get completed but they did recommend an AC service. More

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Hi, Mr Bretton was very nice. He made us feel comfortable he was very thorough. I would come back to him just because of the person that he was thank you. He made us feel comfortable he was very thorough. I would come back to him just because of the person that he was thank you. More

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Had car for 3 days and still missed some things plus poor communication this time around. Appreciate valet pick up and courtesy rental to cover the delay but . . . poor communication this time around. Appreciate valet pick up and courtesy rental to cover the delay but . . . More

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