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Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
809 Reviews
4.7

809 Reviews

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809 Reviews of Joseph Britton

August 01, 2026

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Employee Rating

They took good care of me even coming to my house to get the tru k and bring it back a great experience More

by robertbarker626
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Recommend Dealer
Yes
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Aug 01, 2026

Gosch Ford Temecula responded

We’re glad our home pickup and delivery made servicing your Ford F-150 more convenient. It was a pleasure taking care of your truck right from your home. Thank you for sharing your experience, and let us know whenever you need our help again. Jason Noble General Manager

July 31, 2026

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It was easy to get there and it was easy to navigate around. People were friendly. More

by ashley.hall.respiratory
Recommend Dealer
Yes
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Jul 31, 2026

Gosch Ford Temecula responded

Thank you for sharing your positive experience with your Ford Bronco service. We’re glad you found our service area straightforward and felt welcomed by our team. Joseph and everyone here appreciate your feedback and look forward to helping you again. Jason Noble General Manager

July 28, 2026

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This is by far the best dealership that I have ever worked at. I will return. Thank you More

by Guat121
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Yes
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Jul 28, 2026

Gosch Ford Temecula responded

It’s great to hear that Joseph and our team provided the best experience while servicing your Ford Edge. We appreciate your kind words and look forward to welcoming you back. Thank you! Jason Noble General Manager

July 23, 2026

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This is the best Ford dealership I’ve ever seen. They under promise and over deliver. More

by bob.guilliams
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

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Jul 23, 2026

Gosch Ford Temecula responded

It’s fantastic to hear that your Ford Maverick service surpassed expectations. Providing dependable service without overstating what’s possible means a lot to us. Thanks for trusting us with your Ford. Jason Noble General Manager

July 21, 2026

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Amazing customer service and very thorough inspection. It is always a pleasure to have Gosch Ford work on our cars. More

by Kate H
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Samantha Masuguchi, Daniel Mantel, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon, Ramphis Martinez

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Jul 21, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Honda Odyssey. Cameron and our team are glad our attentive care and comprehensive inspection met your expectations and look forward to assisting you again. Jason Noble General Manager

July 18, 2026

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The service writer did not communicate very well. Was often hard to get a hold of him. Never signed any paperwork initially. Things were not documented correctly. I was told one thing and when I wen More

by cynthia.murph
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramphis Martinez

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Jul 20, 2026

Gosch Ford Temecula responded

Thank you for this feedback, Cynthia. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Service Manager 951-699-1302

July 15, 2026

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Always fast and trustworthy. I appreciate the technology that they use to show me what is wrong with my car. More

by JasonB
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Recommend Dealer
Yes
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Jul 16, 2026

Gosch Ford Temecula responded

Thanks for trusting us with your Ford Explorer, and for noting how our efficient service and digital inspections keep you informed. Joseph and our team appreciate your kind feedback. We look forward to helping you again. Jason Noble General Manager

July 14, 2026

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This is my 4th Ford truck bought elsewhere. Second time for service and maybe the last. 8:00am appointment 9:30am oil change completed. More

by davidjohncamaro
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Service Time
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Recommend Dealer
No
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Jul 17, 2026

Gosch Ford Temecula responded

We're sorry to hear your oil change took longer than expected. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. -Service: Rachelle Long Service Manager 951-699-1302

July 13, 2026

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Joseph is always great to work with. My truck issue was resolved and is good to go. More

by Dozer Dan
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 14, 2026

Gosch Ford Temecula responded

We’re delighted Joseph made your visit smooth. It’s great to know your Ford F-250 is all set and ready to go. Please reach out next time you need assistance. Jason Noble General Manager

July 10, 2026

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Employee Rating

Had an appointment for a recall was told two hour wait I needed a ride couldn’t wait two hours. Joseph got me a uber. They were finished in one hour. I picked up my car went on my way. More

by Tpadillas
Recommend Dealer
Yes
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Jul 10, 2026

Gosch Ford Temecula responded

Thank you for sharing how Joseph arranged an Uber for your recall appointment. We’re pleased to have completed the Ford Edge recall in just one hour and get you back on the road swiftly. Jason Noble General Manager

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