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Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.7
803 Reviews
4.7

803 Reviews

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803 Reviews of Joseph Britton

July 14, 2026

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This is my 4th Ford truck bought elsewhere. Second time for service and maybe the last. 8:00am appointment 9:30am oil change completed. More

by davidjohncamaro
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Workmanship
Service Time
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Recommend Dealer
No
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July 13, 2026

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Joseph is always great to work with. My truck issue was resolved and is good to go. More

by Dozer Dan
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Service Time
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Recommend Dealer
Yes
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Jul 14, 2026

Gosch Ford Temecula responded

We’re delighted Joseph made your visit smooth. It’s great to know your Ford F-250 is all set and ready to go. Please reach out next time you need assistance. Jason Noble General Manager

July 10, 2026

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Had an appointment for a recall was told two hour wait I needed a ride couldn’t wait two hours. Joseph got me a uber. They were finished in one hour. I picked up my car went on my way. More

by Tpadillas
Recommend Dealer
Yes
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Jul 10, 2026

Gosch Ford Temecula responded

Thank you for sharing how Joseph arranged an Uber for your recall appointment. We’re pleased to have completed the Ford Edge recall in just one hour and get you back on the road swiftly. Jason Noble General Manager

July 08, 2026

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Great service from check in to pick up. I’ve had Joseph for many years. What a pleasure thank you More

by davidrosana1863
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Daniel Mantel, Rigo Arechiga Larios, Sean Castellon

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Jul 08, 2026

Gosch Ford Temecula responded

It’s wonderful to hear that Joseph has provided exceptional service for your Ford F-350 from check in to pick up. Thank you for your continued loyalty over the years. Jason Noble General Manager

July 07, 2026

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This is the best Ford dealership I have ever been involved with. They consistently keep me informed of progress when my car is in for service. They also held their original price, even though it took More

by bob.guilliams
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Kenn Olson

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Jul 07, 2026

Gosch Ford Temecula responded

Thank you for choosing us for your Ford service and for calling us the best you’ve worked with. We’re glad we could keep you informed while your Ford was in, and we appreciate your patience during the seven-month delivery process. It was our pleasure to honor the original price. Jason Noble General Manager

Jul 09, 2026

bob.guilliams responded

Jason- As I mentioned to you, I've actually worked at two different Ford Dealerships in my lifetime, and most of my family is in the car business. I was absolutely blown away by your honoring of the original price. No pushback, just a quick ..."we'll honor that". And both parts and service keep coming up to and surpassing the mark as well. The recent recall for the dash topper was evidently more extensive than first thought by your service department. They kept me apprised and continued to apologize for taking longer than originally quoted. I was provided a rental car and I was not inconvenienced in the least. I honestly think that the service department was more concerned with the delay than I was. I understand that this was the first one that was performed at this store, and that's always a learning experience. I'd much rather have it done right than fast. The truck was returned clean and everything works as it should. Not looking for any spiffs, but I tell everyone I can that this is the only dealership in the area to buy a Ford from.

July 07, 2026

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It took these guys like three days to change my battery and then they forgot to rotate my tires, but they left me a present by deflating my tires and nearly causing me to have an accident. What a joke. More

by Larry
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Recommend Dealer
No
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Jul 07, 2026

Gosch Ford Temecula responded

Larry, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Rachelle Long Service and Parts Director

July 06, 2026

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Gosch Ford Temecula has gone over and above to take care of us and our vehicle I have never recommended a Dealership in my life but I would recommend them in a heartbeat! Joseph Britton our service consulta More

by BrianRuff
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Workmanship
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Recommend Dealer
Yes
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Jul 07, 2026

Gosch Ford Temecula responded

Reading your review made our day. We’re glad Joseph guided you so well through your Ford’s service and we appreciate your recommendation. We look forward to serving you again. Jason Noble General Manager

June 30, 2026

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My service advisor was friendly and keep me updated on the progress of my 2018 edge and was finished when Joseph sayed it was going to be completed More

by Dane tilton
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Recommend Dealer
Yes
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Jul 01, 2026

Gosch Ford Temecula responded

It’s great Joseph kept you informed and completed your 2018 Ford Edge service right on schedule. Thank you for sharing your five-star experience. Jason Noble General Manager

June 30, 2026

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Service advisor was nice and explained everything i needed to know about my car service was excellent More

by Gabriel S
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Recommend Dealer
Yes

Other Employees Tagged: Viktor Mazurenko

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Jul 01, 2026

Gosch Ford Temecula responded

We’re glad our advisor took the time to explain each step of your Ford Escape service. Thank you for the 5-star rating and for mentioning how clearly we outlined everything you needed to know. Jason Noble General Manager

June 30, 2026

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Samantha was extremely helpful, she gave me a great price for the services I needed. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Samantha Masuguchi, Rigo Arechiga Larios

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Jul 01, 2026

Gosch Ford Temecula responded

Thank you for sharing your experience with the Ford F-250 service. We’re pleased Samantha provided helpful guidance and competitive pricing for the work you needed. We appreciate your trust and look forward to supporting your F-250 care in the future. Jason Noble General Manager

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