Joseph Cassello | Page 24

Service sucks ! They were not busy and it still took 2 and a half hours for an oil change and I did have an appointment They were not busy and it still took 2 and a half hours for an oil change and I did have an appointment More

by easyice Verified Customer Verified Customer

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Oak Lawn Toyota continues to keep our vehicles safe and reliable. Keith-Assistant Service Manager-is the latest to help with the necessary maintenance and repairs for my 2004 Sienna. And thank you to the reliable. Keith-Assistant Service Manager-is the latest to help with the necessary maintenance and repairs for my 2004 Sienna. And thank you to the incredible techs for keeping our vehicles in top performance. More

by Scott Verified Customer Verified Customer

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Great service ,Joe the service rep was both professional and courteous. We were scheduled Friday to replace the passenger side mirror, and all four tires . Joe called to let us know replacing the tires wasn and courteous. We were scheduled Friday to replace the passenger side mirror, and all four tires . Joe called to let us know replacing the tires wasn’t necessary, but other issues were found which we told him to take care of. They did inform us that the mirror they had in stock was damaged but one would be in on Monday. The other work was completed Friday , we picked up car Saturday. We returned with car on Monday and to our surprise and delight the mirror was replaced in twenty minutes. I will continue to do business with your place . Thank you and Joe for making the experience very easy. More

by k.sedrick Verified Customer Verified Customer

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Great service. Was kept informed of how the repairs were going . Considerate staff. Clean facility Was kept informed of how the repairs were going . Considerate staff. Clean facility More

by CJBOBEK Verified Customer Verified Customer

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Wait time was a bit longer Waiting area pleasant and clean Very pleased with discount I received clean Very pleased with discount I received More

by ireneb0056 Verified Customer Verified Customer

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Was very pleased with the way you handled my needs, timely, and worked out well. Thank you. timely, and worked out well. Thank you. More

by mschmitlpta Verified Customer Verified Customer

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Honest and easy to work with. Good relationships with customers and go out of their way Good relationships with customers and go out of their way More

by SHARON9103 Verified Customer Verified Customer

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The Service was very good and I didn't have to wait Long very friendly.. very friendly.. More

by Camille Albert Verified Customer Verified Customer

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Went out of his way to be helpful and friendly. The service I received was probably the most professional I have ever experienced in a parts and service department at any dealership. The service I received was probably the most professional I have ever experienced in a parts and service department at any dealership. More

by Baileybop5 Verified Customer Verified Customer

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I am very disappointed in the service I received there. I am a loyal customer and am highly disappointed in my experience there. It seems that your company is trying to charge me again for a service that I am a loyal customer and am highly disappointed in my experience there. It seems that your company is trying to charge me again for a service that wasn't repaired correctly in the first place. I will be taking my concerns to the bbb and attorney general office. More

by seanyevette1966 Verified Customer Verified Customer

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