Joseph Cassello | Page 46
Assistant Service Manager
Oak Lawn Toyota
4320 W 95th St
Oak Lawn, IL 60453
Dealership Experience
7 yrs, 5 mos
698 Reviews
Write a Review698 Reviews of Joseph Cassello
August 24, 2021
I had an appointment but had to wait approximately 15-20 minutes before the service rep could work with me. Very accommodating thereafter and made certain I had a ride home and then back to pick up my car. minutes before the service rep could work with me. Very accommodating thereafter and made certain I had a ride home and then back to pick up my car. More
Other Employees Tagged: Juan Vazquez
August 19, 2021
I initially called and was transferred to Joe in the Service Department. He was informative, and helpful. I spoke next to someone in the parts department next. I made an appointment the next day to have Service Department. He was informative, and helpful. I spoke next to someone in the parts department next. I made an appointment the next day to have my car serviced. Joe recommended an inspection first and he then followed up with me as to what needed to be done. I was updated periodically. More
Other Employees Tagged: I don’t know the name of the person who I spoke with in the parts department.
August 18, 2021
I arrived at my appointed time and was greeted promptly. My appointment was a follow up to brake shim replacement on June 23,2021 as brake noise has continued. The tech found no issues but I was assured tha My appointment was a follow up to brake shim replacement on June 23,2021 as brake noise has continued. The tech found no issues but I was assured that I could come back if problems become worse. More
August 18, 2021
Nice to deal with.fast and neat..keeps scheduled appointments on time..has a very family atmosphere and are responsive to all needs...always very polite appointments on time..has a very family atmosphere and are responsive to all needs...always very polite More
Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Frank Nash, Daniel Schnur
August 14, 2021
Awesome...., customer serivce...courteous....team...efficient...good spirit....fair..knowledgeable....outgoing...team oriented.. no hassle....patient...nice character...sh serivce...courteous....team...efficient...good spirit....fair..knowledgeable....outgoing...team oriented.. no hassle....patient...nice character...show skills. Ready...team ready. Nice g More
August 14, 2021
Able to provide excellent and timely service obit I can not really say much about the price because I had to fix my break somewhere else at a much cheaper price less than half of the quote not really say much about the price because I had to fix my break somewhere else at a much cheaper price less than half of the quote More
Other Employees Tagged: Juan Vazquez , Frank Nash

