Joseph Cassello
Joseph Cassello at Oak Lawn Toyota

Joseph Cassello | Page 59

Assistant Service Manager

Oak Lawn Toyota

4320 W 95th St
Oak Lawn, IL 60453

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4.9
698 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

698 Reviews

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698 Reviews of Joseph Cassello

December 24, 2020

Dealership Rating
Employee Rating

I have always taken my cars to your service department! Everyone has been very honest and friendly. I would recommend Oak Lawn Toyota’s service department any day! Thank you! More

by JPVMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patryk Kilch

Dec 26, 2020

Oak Lawn Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Juan Vazquez, Service Manager

December 21, 2020

Dealership Rating
Employee Rating

The service waz so good and fast its waz a Reasonable waiting time for customer service they were very nice they were very nice and the worker I could see how hard they were working to do the job thank y More

by Amman_chicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Dec 21, 2020

Oak Lawn Toyota responded

Thank you for choosing Oak Lawn Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your five-star review! Juan Vazquez, Service Manager

December 19, 2020

Dealership Rating
Employee Rating

The Oak Lawn toyota team are wonderful. Everyone is so friendly, happy, positive, and just doing a great job all day long. They don't make people like this or dealerships like this anymore. More

by Cgasieni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler

Dec 21, 2020

Oak Lawn Toyota responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 18, 2020

Dealership Rating
Employee Rating

Thankfully I never need anything but general maintenance because the cars are so well built except for yesterday when I needed a battery. OL Toyota is the best in the business. Efficient and knowledgeable s More

by djoconnor44@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Girlich, Cashier

Dec 21, 2020

Oak Lawn Toyota responded

It's fantastic to hear that our team was able to help and get you back on the road! We truly appreciate the opportunity to do business with you. Thank you for choosing Oak Lawn Toyota! John Carnivele, General Manager

December 18, 2020

Dealership Rating
Employee Rating

They were fast .curious i felt like a customer who was being taken well care of ,the service representative was detailed about what needed and only offered services that I only needed. More

by Barry.ferguso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Vazquez, Keith Stadler, Sal Gaeta , Patryk Kilch, Frank Nash, John Richerme, Daniel Schnur

Dec 21, 2020

Oak Lawn Toyota responded

Thank you so much for your excellent review, Barry! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Oak Lawn Toyota. Please don't hesitate to reach out if you need anything else. Juan Vazquez, Service Manager

December 15, 2020

Dealership Rating
Employee Rating

Your rep was very professional who waited on me . He notified me when th work was done and thanked me for coming to your shop for service, thanks More

by erichardson3491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2020

Oak Lawn Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Juan Vazquez, Service Manager

December 10, 2020

Dealership Rating
Employee Rating

I purchased my Toyota Rav4 2 years ago. Very satisfied with sales staff at the time. I have taken my warranty work (oil change etc.) there and today was first non warranty visit. (my money) Great custom More

by mjd6060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Barrix

Dec 10, 2020

Oak Lawn Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oak Lawn Toyota. Juan Vazquez, Service Manager

December 09, 2020

Dealership Rating
Employee Rating

Very nice people very good service I had a 7 a.m. appointment and it was scheduled on time they take very good care of my car More

by rongags@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Maggio, Bill Elvidge , Diana Colosimo Huber, Luciano Francia

Dec 10, 2020

Oak Lawn Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Juan Vazquez, Service Manager

December 08, 2020

Dealership Rating
Employee Rating

Professional, great service, my truck runs so much better! My first time here and have no complaints! Everyone was friendly and place was very clean More

by Vaguilera85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Oak Lawn Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota. Juan Vazquez, Service Manager

December 08, 2020

Dealership Rating
Employee Rating

Very nice and accomadating clean practice social distance very fast service was great and efficient in and out when I called they fit me in More

by joycedusek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Oak Lawn Toyota responded

Thank you again for choosing Oak Lawn Toyota. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Juan Vazquez, Service Manager

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