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Southern Ford
Newport News, VA
3,047 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 21, 2026
Ford sent a report that everything was Ok.
Tried to contact service but could not get through. Went over anyway and picked up the car. Has a hard time finding the car but it was fine once they
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by svbenson
Verified Customer
Verified Customer
February 20, 2026
Great professional advice very concerned for the safety
of her customers and family. I didn’t think the thread pattern was worn as being describe. She took a picture and showed me, I immediately purchased
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by aceppsrob
Verified Customer
Verified Customer
Employees Worked With
February 20, 2026
Poor customer service.
Repeated calls and texts for status updates on my vehicle were unanswered. Had to show up in person for answers and after asking for my car back was
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by KJE727
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (368 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Pet Friendly
- Rental Car Service Onsite
- Vending Machines
