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Southern Ford
Newport News, VA
3,279 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Ford is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,279 reviews
May 20, 2026
They were so kind, timely, and explained everything. They also provided an UBER so that I could get to work! Thank you! They also provided an UBER so that I could get to work! Thank you! More
by Keisha
Verified CustomerEmployees Worked With
May 19, 2026
The folks there seem to be nice but communication is awful. The follow through is awful. Paid for an extended warranty and go to have tires rotated and wanted to charge to rotate the spare in. The craz awful. The follow through is awful. Paid for an extended warranty and go to have tires rotated and wanted to charge to rotate the spare in. The craziness of it all More
by dawnee5688
Employees Worked With
May 18, 2026
My experience was great! Easy check-in and fast service. Stephanie was very helpful in answering my questions. Easy check-in and fast service. Stephanie was very helpful in answering my questions. More
by MBUZANOWICZ
May 18, 2026
Staff is always friendly. I always feel like I am getting good service at this dealership. I always feel like I am getting good service at this dealership. More
by tluther1971
Employees Worked With
May 17, 2026
Simple process as usual. I have no complaints with the service so far, still plan on bringing my vehicles here for inspections and possible work. I have no complaints with the service so far, still plan on bringing my vehicles here for inspections and possible work. More
by RTR2001SS
May 17, 2026
My car service appointment was taken with good care. I will definetly recommend this place. I will definetly recommend this place. More
by nagraj87
Employees Worked With
May 17, 2026
My service and interaction with Jonathan all was excellent. Southern Ford takes care of you very well when you buy a vehicle from them and get it serviced there. excellent. Southern Ford takes care of you very well when you buy a vehicle from them and get it serviced there. More
by thomasmills
May 16, 2026
Smooth and easy. Love the hospitality with the wifi and break room Hey now 5 stars Love the hospitality with the wifi and break room Hey now 5 stars More
by kevinmckenney0
May 16, 2026
Kept me informed as to the status of my vehicle and always available to answer questions always available to answer questions More
by TODDHORNE
