Southern Ford
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The dealership thoroughly diagnosed my truck's breaking problem. They let me see the condition of all four brakes, and they carried out my instructions for repairing the brakes very well. problem. They let me see the condition of all four brakes, and they carried out my instructions for repairing the brakes very well. More
Worked me in on short notice; quickly diagnosed issue; corrected recall stuff without me having to ask. corrected recall stuff without me having to ask. More
The service manager (Eddie) was extremely helpful and the service tech was polite and professional. Absolutely the best service. One a five star scale I would give them 20 stars service tech was polite and professional. Absolutely the best service. One a five star scale I would give them 20 stars More
helped me address my concerns in a timely manner grateful for the help keep up the great work grateful for the help keep up the great work More
Everyone there was friendly and helpful. We were very happy with the service, so much t hat we ordered a new truck. We were very happy with the service, so much t hat we ordered a new truck. More
Great customer service. Always listening to customers concerns and very good at keeping you informed about your vehicle and situation. Always listening to customers concerns and very good at keeping you informed about your vehicle and situation. More
Everyone there was courteous and friendly. The girls behind the counter were helpful finding a rental. I will return. The girls behind the counter were helpful finding a rental. I will return. More
Jon is very professional, courteous, and eager to determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce determine my needs. He went to extra yard to ensure that all of my concerns were addressed and or corrected. Need more people I can in the workforce and he is one of the main reasons I continue to use that service department. More