Joseph Malbrough
Joseph Malbrough at EchoPark Automotive Houston (Southwest Freeway)
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Joseph Malbrough

Experience Guide

EchoPark Automotive Houston (Southwest Freeway)

10050 Southwest Fwy
Houston, TX 77074

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Joseph Malbrough

May 02, 2024

Dealership Rating
Employee Rating

My salesman was awesome! ! He really made the experience great and he was very knowledgeable of all the workings on the car and he explained every step of the process. More

by MsG04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 04, 2024

Dealership Rating
Employee Rating

The staff were very professional and helpful from the moment I walked in. They made the buying process very easy and at no point did I feel rushed into making my decision. Would highly recommend EchoPark More

by Dan207
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 09, 2024

Dealership Rating
Employee Rating

Everything was great. I was pre-approved before I walked in, and I have already knew what I wanted when I walked into the dealership. The process was quick and painless. T More

by osgriffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

They are kindly taking care of your all questions and no surprise items/topics at the end, no drama no show just a serious management of the process. Good hands! More

by cenkpala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi, Cenkpala we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway)! Let’s stay in touch. Please reach out if you need anything else, we’d love to help.

July 13, 2022

Dealership Rating
Employee Rating

Very friendly. ..clean and organized. I arrived hours early for my appt. But Joseph didn't seem to mind. He took care of very quickly More

by Cdwt39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Breton-Santin

Jul 15, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi Cdwt39, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

May 29, 2022

Dealership Rating
Employee Rating

They are always willing to work with you. ..hassle-free. Price is fixed for every customer. Experience is lighter compared to regular dealerships. More

by Jaymz Hadley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke , Marcus Cormier, Jeffrey Cruz

May 25, 2022

Dealership Rating
Employee Rating

EchoPark Southwest was the best experience I’ve had a a dealership! My salesman Joseph was superb!! Awesome guy, very straight forward and an overall genuinely nice person. I love my new QX50! Thank you g More

by demetria27g
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 01, 2021

Dealership Rating
Employee Rating

This was my first time dealing with Echo Park, and I am very impressed. The service was great, the staff was friendly and knowledgeable and the whole experience was a very easy process. More

by Rut700
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Cruz

October 23, 2021

Dealership Rating
Employee Rating

My experience today buying a vehicle with Mr. Malbrough was an absolute pleasure. He was very profesional from start to finish. He was able to get me in the car I wanted for the right price. Thanks for al More

by Alexia
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 22, 2021

Dealership Rating
Employee Rating

Joseph was amazing. He listened to my needs and found me the perfect match for my family and I More

by ashlee.evelynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

ashlee.evelynn responded

Joseph was amazing. He was very attentive to all my needs and I left the dealership happy with my purchase

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