Rafael Breton-Santin
Rafael Breton-Santin at EchoPark Automotive Houston (Southwest Freeway)
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Rafael Breton-Santin

Experience Guide

EchoPark Automotive Houston (Southwest Freeway)

10050 Southwest Fwy
Houston, TX 77074

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4.5
9 Reviews

Dealership Experience

3 yrs, 10 mos

Industry Experience

17 yrs, 2 mos

Specialties & Trainings

Sales

Service

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4.5

9 Reviews

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9 Reviews of Rafael Breton-Santin

February 20, 2024

Dealership Rating
Employee Rating

Purchasing a Ford escape from Echo Park was a very pleasant experience. The purchase was brief and the salesman Ralph, was very attentive. I look forward to taking my business here again on my next More

by jackstack12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 22, 2023

Dealership Rating
Employee Rating

I went to this dealership after going to a different place first. The employees there were very nice and helpful. They didn't try to force anything on me and we were willing to make a deal that helped b More

by mikeyt2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

May 20, 2023

Dealership Rating
Employee Rating

Rafael was my salesmen and he did great. Very nice and patient with me and made sure I left with what I wanted. I would definitely recommend you ask for him when going to look for a car! More

by sade.harmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 02, 2023

Dealership Rating
Employee Rating

Echo Park was quick to respond, helpful, nice, clean, accommodating, thoughtful, patient, honest, and informative. More

by kxavia14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 27, 2022

Dealership Rating
Employee Rating

They are kindly taking care of your all questions and no surprise items/topics at the end, no drama no show just a serious management of the process. Good hands! More

by cenkpala
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi, Cenkpala we’re 100% devoted to making you happy, and we’re so happy to read such a great review about EchoPark Automotive Houston (Southwest Freeway)! Let’s stay in touch. Please reach out if you need anything else, we’d love to help.

September 26, 2022

Dealership Rating
Employee Rating

Finance rep outright lied to me about APR rate. The guy who put on temp. tags was very rude and dismissive. I think he was upset he didn’t get the sell. Second car I bought from them in the last f More

by Stephenbilton@yahoo.Com
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tolis Vazquez, Eliazar Estrada

Oct 06, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi, Stephenbilton@yahoo.com we appreciate your honesty, and for giving us a chance to improve by leaving this review. We can assure you, we do not tolerate the behaviors you have described. With that said, I would love the opportunity to speak with you in order to gain more insight. If you are willing, you can call me directly at 281-979-6056. I hope to hear from you soon! Christina Robinson Guest Loyalty Manager Christina.Robinson@echopark.com Cell: 281-979-6056

July 13, 2022

Dealership Rating
Employee Rating

Very friendly. ..clean and organized. I arrived hours early for my appt. But Joseph didn't seem to mind. He took care of very quickly More

by Cdwt39
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Malbrough

Jul 15, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi Cdwt39, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

July 13, 2022

Dealership Rating
Employee Rating

Ashly Dominguez was an excellent sales person with great customer services , she went above and beyond to meet my needs on the specific car I wanted .She was able to get me fully protected with my monthly p More

by stephanyangelynn13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Kakoma , Ashly Dominguez

Jul 15, 2022

EchoPark Automotive Houston (Southwest Freeway) responded

Hi Stephanyangelynn13, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Houston (Southwest Freeway)

Jul 15, 2022

stephanyangelynn13 responded

Like wise

December 04, 2021

Dealership Rating
Employee Rating

Jeffrey Cruz was very professional and knowledgeable. He should be commended. He is a valuable member of the sales team. I will definitely return for my next car, and refer my family and friends for their More

by alleycat1955okaleycat1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke, Eliazar Estrada, Jovanny Gonzalez , Alexandra Castorena, Marcus Cormier, Jeffrey Cruz, Vanessa Donis, Veronika Fitzgerald, Joshua Garcia Castellanos

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