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Joseph Marshalek
Joseph Marshalek at Toyota of Scranton

Joseph Marshalek

Service Advisor

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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3 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

12 yrs, 1 mo

Languages Spoken

English English

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rated

3 Reviews

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3 Reviews of Joseph Marshalek

January 05, 2026

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Employee Rating

Did a great job and Joe kept me posted on progress throughout repair.process. I will be a repeat customer. More

by Shawn
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2026

Toyota of Scranton responded

Shawn, Thank you for the great feedback! We’re happy to hear Joe kept you informed throughout the repair process and that you were pleased with the work. We truly appreciate your trust and look forward to welcoming you back as a repeat customer. Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 30, 2025

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Employee Rating

Joe, my service guy is awesome. He always greets me with a smile, asks me about my car and if I’m having any issues. The gentleman who first greets me is so friendly too. Overall, w More

by PCKNEIER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Toyota of Scranton responded

PCKNEIER, Thank you for taking the time to share this wonderful feedback. Joe truly takes pride in greeting our guests with a smile and making sure everything with their vehicle is addressed, so your kind words mean a great deal. We’re also happy to hear that you feel welcomed right from the moment you arrive and that your service visits are timely and efficient. We sincerely appreciate your trust and look forward to seeing you again. Warm regards, ~The Service Team Toyota of Scranton

October 20, 2025

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Employee Rating

Curiously people. Taking time to thoroughly explain the issue you have with your vehicle and the solution to fix it. More

by KDHACR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Dwyer

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Oct 21, 2025

Toyota of Scranton responded

KDHACR, Thank you for the kind words! We’re glad our team took the time to clearly explain what was going on with your vehicle and the plan to fix it. Keeping you informed and comfortable with the next steps is always our goal. We appreciate you choosing Toyota of Scranton! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

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