Joseph Novkov
Sales Manaager
Doug Justus Auto Center Inc.
872 Mimosa Heights Dr
Louisville, TN 37777
56 Reviews
Write a Review56 Reviews of Joseph Novkov
September 22, 2023
I’m thinking Justus is just an acronym for “just us” as in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignore in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignored us is an understatement. None of the several rude and unfriendly employees there even acknowledged our existence let alone asked if we needed any help yet several white couples came and were promptly waited on. Needless to say we left and spent our money somewhere else where they appreciated our business. We have never seen or even heard of a car dealership treating anyone the disrespectful way we were treated by Doug “Just Us” More
Other Employees Tagged: Mike Walls, Hunter Hancock, Nate Henderson, Paul Honebrink, Michael Kay , Unknown because no one spoke to us
June 18, 2020
Bought a 2006 Nissan Xterra in March 2020. Covid 19 took care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have had to replace spark plugs, spark plug wires, valve cover gasket, assembly hose, cam sensors and the service engine soon light still comes on. In addition to that, the vdc off light and the slip light comes on. Also, even though the tire pressures are fine in all the tires, the low tire pressure light stays on. Right now I am at Pep Boys waiting on a diagnostic test to see if we can see why these lights are on. I know you take a risk buying a used car but I though with a car fax report it may have been worth the risk. This vehicle doesn't have enough mileage on it to have this many issues. It has been a money pit and a bad experience. More
Other Employees Tagged: Michael Kay
April 29, 2020
Service was good once I got someone to help me. Was there almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. More
Other Employees Tagged: Nate Henderson
March 02, 2020
Flexible, accommodating, no-pressure car buying!Our Flexible, accommodating, no-pressure car buying! Our salesman, Michael, helped me test drive 10 cars. Arranged for me to take 5 different cars to my Flexible, accommodating, no-pressure car buying! Our salesman, Michael, helped me test drive 10 cars. Arranged for me to take 5 different cars to my mechanic. Settled on one, but then changed my mind. I know I was difficult because it was going to be my teenage boy’s first car. Michael took it all in stride. I will be getting my family’s next vehicle at Doug Justus! More
Other Employees Tagged: Mike Walls, Michael Kay
February 23, 2020
Test drove a vehicle within 5 minutes. Salesmen never felt pushy at any point. Michael & Joseph even stayed after hours for the sale. 5/5 felt pushy at any point. Michael & Joseph even stayed after hours for the sale. 5/5 More
Other Employees Tagged: Nate Henderson, Michael Kay
February 15, 2020
Very professional, in and out totally happy. I would definitely call Paul next auto purchase. I need more words so Give Paul a raise. Please! definitely call Paul next auto purchase. I need more words so Give Paul a raise. Please! More
Other Employees Tagged: Paul Honebrink
February 12, 2020
Very honest and extremely helpful. Me being a first time buyer, I was helped through the process with feeling pressured to anything I wasn’t already comfortable with. Bottom line: honest, helpful, and respe buyer, I was helped through the process with feeling pressured to anything I wasn’t already comfortable with. Bottom line: honest, helpful, and respectful More
Other Employees Tagged: Michael Kay
February 11, 2020
Mike was great work with! He answered our many questions with a sincere smile and a genuine desire to help. Joe clearly and patiently explained the financial agreement and readily discussed all of the optio with a sincere smile and a genuine desire to help. Joe clearly and patiently explained the financial agreement and readily discussed all of the options. It was a great experience with people who care! More
Other Employees Tagged: Mike Walls
January 28, 2020
SMOOTH THANK YOU. VERY EASY TO DEAL WITH, BUYING AND FINANCING VERY NICE CAR,WE LOVE IT, WILL RECOMMEND . DOUG JUSTUS TO FRIENDS. AGAIN THANK YOU. THANK YOU. VERY EASY TO DEAL WITH, BUYING AND FINANCING VERY NICE CAR,WE LOVE IT, WILL RECOMMEND . DOUG JUSTUS TO FRIENDS. AGAIN THANK YOU. More
Other Employees Tagged: Michael Kay
January 10, 2020
I had a great visit, my dealer was Paul, and I thought he did a fantastic job selling me the Chevy Cobalt that I bought! did a fantastic job selling me the Chevy Cobalt that I bought! More
Other Employees Tagged: Paul Honebrink