Michael Kay

I’m thinking Justus is just an acronym for “just us” as in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignore in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignored us is an understatement. None of the several rude and unfriendly employees there even acknowledged our existence let alone asked if we needed any help yet several white couples came and were promptly waited on. Needless to say we left and spent our money somewhere else where they appreciated our business. We have never seen or even heard of a car dealership treating anyone the disrespectful way we were treated by Doug “Just Us” More

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Super friendly online/phone responses and service. Great prices on what we hope will be a good used vehicle for us! prices on what we hope will be a good used vehicle for us! More

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Bought a 2006 Nissan Xterra in March 2020. Covid 19 took care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have had to replace spark plugs, spark plug wires, valve cover gasket, assembly hose, cam sensors and the service engine soon light still comes on. In addition to that, the vdc off light and the slip light comes on. Also, even though the tire pressures are fine in all the tires, the low tire pressure light stays on. Right now I am at Pep Boys waiting on a diagnostic test to see if we can see why these lights are on. I know you take a risk buying a used car but I though with a car fax report it may have been worth the risk. This vehicle doesn't have enough mileage on it to have this many issues. It has been a money pit and a bad experience. More

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We love our Kia Optima. We had a wonderful and quick experience here with very nice and friendly people. Michael was a pleasure to work with. Nothing bit good things to say about Doug Justus!! Thanks a experience here with very nice and friendly people. Michael was a pleasure to work with. Nothing bit good things to say about Doug Justus!! Thanks again and I will recommend you to all I know!!! More

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I held off on the review until I put 300 miles on the car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular car. It drives great. On to the review-- my first time financing a car in my life, and it was seamless here. I had done my research on one particular car on the lot. I showed up an hour before close on a Saturday, and they were slammed. They were courteous and checked on me every 10 minutes to let me know they had not forgotten about me. I test drove the car with zero sales pressure of any kind, it was so refreshing and relieved a lot of my anxiety. Michael was prompt and professional with every single transaction and never once made me feel pressured to purchase. I then learned that they make salary - they do not make commissions on the number of vehicles sold. I wish every dealership worked that way! It was too late to get financing on a Saturday evening so we stayed in touch through text and I came in on Monday afternoon to buy the car. Easiest transaction I could have asked for, and Michael was very knowledgeable about the car and the financing. I will be recommending Doug Justus to my friends and family. More

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Love my Honda Pilot! Michael was great to work with and very helpful! Nothing but good things to say about my experience here! highly recommend!! very helpful! Nothing but good things to say about my experience here! highly recommend!! More

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I couldn’t have been happier with the service Michael Kay provided. He was fast to reply and even held the vehicle until I arrived. provided. He was fast to reply and even held the vehicle until I arrived. More

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Great service and A huge selection of vehicles Michael was straight to the point with Us Love the Xterra and will definitely do business again was straight to the point with Us Love the Xterra and will definitely do business again More

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We went there to see a particular Lexus RX 330, but found another one we liked even better, in great shape, at a great price. Everyone was friendly. They have a lot to choose from...No pressure sales peopl another one we liked even better, in great shape, at a great price. Everyone was friendly. They have a lot to choose from...No pressure sales people, car came with a warranty, easiest car purchase we've ever made, and we love our Lexus!! Thank you Doug Justus Auto Center!! More

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He was very professional and great to work with. I will recommend this car lot to friends and family anytime. I will buy here again. recommend this car lot to friends and family anytime. I will buy here again. More

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