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Joseph Stalcup
Joseph Stalcup at Frank Brown Auto and Truck Ranch
Refer Me

Joseph Stalcup

Pre-Owned Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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4.7
19 Reviews

Hello, my name is Joseph Stalcup. I am here to serve you and get you the vehicle that fits everything you are need!

Dealership Experience

4 yrs, 7 mos

Industry Experience

5 yrs, 7 mos

Languages Spoken

English English

4.7

19 Reviews

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19 Reviews of Joseph Stalcup

August 04, 2021

Dealership Rating
Employee Rating

"Joseph has great and professional attitude and very easy..."

- Bfoster2001 Verified Customer

Joseph has great and professional attitude and very easy to work with!!! I will definitely recommend you to anyone I know buying a new or used vehicle!!

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Recommend Dealer
Yes

July 16, 2021

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"The sales man was very professional and very helpful and..."

- RAMIREZRICKY663 Verified Customer

The sales man was very professional and very helpful and knew everything about the truck. And the financial was very helpful as well thank everyone who helped me get my truck

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Yes
Jul 19, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 07, 2021

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"Joseph was easy to deal with, and he gave me a good price..."

- mwolfe466 Verified Customer

Joseph was easy to deal with, and he gave me a good price with no run around. Truck was just what I was looking for and more!

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Recommend Dealer
Yes
Jun 08, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

June 01, 2021

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Employee Rating

"Found our vehicle online and drove 500+ miles to pick it..."

- castehle

Found our vehicle online and drove 500+ miles to pick it up. Joseph and the entire staff made our visit an absolute pleasure. Might seem crazy to some, but we will definitely consider making the drive for our future purchases. Very professional, courteous, and honest. Couldn't ask for more. After 60+ vehicle purchases, this was by far the easiest and most enjoyable.

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Recommend Dealer
Yes
Jun 01, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

May 26, 2021

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"Great customer service great people and very honest...."

- Greg

Great customer service great people and very honest. Highly recommended so go give them a try thanks Joseph stalcup for all your help see you soon

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Recommend Dealer
Yes
May 27, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

May 06, 2021

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"The only dealership we use in town, the best service dept..."

- RonnieBotello Verified Customer

The only dealership we use in town, the best service dept in Lubbock, every time we are always greeted with a hello and a smile

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Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

April 22, 2021

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Employee Rating

"Joseph was professional, relatable, and prompt. He made..."

- whitelightblacksmoke Verified Customer

Joseph was professional, relatable, and prompt. He made the process of getting a new car smooth and quick. The car we got was a steal it seems.

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Recommend Dealer
Yes
May 07, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

April 15, 2021

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Employee Rating

"They did their best to work a deal that I was pleased..."

- christi_cage Verified Customer

They did their best to work a deal that I was pleased with and for that I'm grateful. But the service that came next I was unhappy with because this is not my first time buying a car from here although it's been a while. He told me the car was hand washed but it was still dirty when I picked it up. So he goes around the car with a towel and squirt bottle instead of just having it washed. Then after I leave I realized I was on 1/4 of gas so when I called to ask about it he said we don't fill up pre-owned vehicles and there were no pumps available when he tried to go. My family has bought several cars from this dealership over the years and this was the first time I felt like I was an inconvenience. Spending that much money is not something that should be taken so lightly.

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Recommend Dealer
Yes
Apr 15, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 23, 2021

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Employee Rating

"Frank Brown has great customer service. They made the..."

- Vroomvroom

Frank Brown has great customer service. They made the buying process stress free and easy. We got it all done in one afternoon. We will definitely buy our next car here.

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Recommend Dealer
Yes
Mar 26, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

March 12, 2021

Dealership Rating
Employee Rating

"You guys have always been good about letting me know when..."

- mgdcopeland Verified Customer

You guys have always been good about letting me know when y’all service our Colorado truck and if you guys notice anything wrong with the vehicle.

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Recommend Dealer
Yes
Mar 16, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown GMC. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity GMC to service your GMC and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC

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