Joseph Sullivan | Page 4

Caren was extremely knowledgeable, personable, and caring throughout the purchase of my 2025 LX 600. throughout the purchase of my 2025 LX 600. More

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Beware if you are leasing with this dealership! They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a t They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a three-year lease and dragged their feet about rectifying the "errors." There were multiple mistakes - the year of the car, the residual value, the gross capitalized cost, and the down payment were incorrect. It took three leases to get it correct and no one could explain the "errors." I had to make countless phone calls to get them to take any action and they never followed through with promises to get back to me. After the lease was finally corrected, it took two months to get it processed with Lexus Financial. It is the first time I leased a car and it's been a very frustrating experience. If you plan to lease, be sure to have a CPA or attorney who is knowledgeable about leases review it before you sign. Mary More

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I recently purchased a GX 550 from Lexus of Hingham, and I couldn’t be more happy! This is my second purchase from Lexus of Hingham and once again my experience was outstanding. From start to finish, the I couldn’t be more happy! This is my second purchase from Lexus of Hingham and once again my experience was outstanding. From start to finish, the entire experience was seamless and enjoyable. My Sales Consultant Afif Saliba was very helpful, knowledgeable, and patient. He took the time to thoroughly explain all the features of the car and answered all my questions. Not only was he fantastic to work with, but the entire sales staff was friendly and easy to collaborate with. Overall, it was truly a positive experience, and I highly recommend Lexus of Hingham to anyone in the market for a new vehicle. More

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I had an excellent experience. I have been servicing my car here for over 25 years. This is the 3 rd car I have purchased from Herb Chambers Lexus. This time was my best experie I have been servicing my car here for over 25 years. This is the 3 rd car I have purchased from Herb Chambers Lexus. This time was my best experience. So transparent. More

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This dealership is very polite and helpful when it comes to buying a car. We had a very good experience with the test drive. to buying a car. We had a very good experience with the test drive. More

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Saeed Mezian at Herb Chambers in Hingham was exceptional! He went above and beyond to accommodate us. He went above and beyond to accommodate us. More

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I make sure I always by my cars at Lexus of Hingham. I always go to Ryan Tierney to buy my vehicle. He is extremely helpful, very friendly and spends quality time with you to find out what your needs a I always go to Ryan Tierney to buy my vehicle. He is extremely helpful, very friendly and spends quality time with you to find out what your needs are in a vehicle and always delivers 100% of what I need. Ryan is extremely professional and the best at what he does. He gets you in and out in a timely manner. The finance department Joe Sullivan also is the best to work with. He explains to you all the extended warranties and let's you decide with out being too pushy what you may want to purchase. The service department is also the best service department I have ever worked/dealt with. I highly recommend buying a new vehicle from Lexus of Hingham dealership and ask for Ryan Tierney. Also, ask to work with Joe Sullivan for the financial end of buying a vehicle. You won't be disappointed. More

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Very professional respectful of customer's might that might not be certain giving customers the time and no pressure to complete their question and decision process. Sales Rep was terrific might not be certain giving customers the time and no pressure to complete their question and decision process. Sales Rep was terrific More

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We had a great experience purchasing our new RX350 from Afif. The entire process from start to finish was very straightforward and professional. Thank you again! Afif. The entire process from start to finish was very straightforward and professional. Thank you again! More

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I had an excellent experience buying a new 2025 RX 350 working with Joe Dinger and Jano Letaif. working with Joe Dinger and Jano Letaif. More

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