Joseph Tarantino

This was the worst dealership experience I’ve ever had. Besides. 15 minute wait to talk to anyone, the showroom was uncomfortably quiet, with desks crammed together like a call center. When I mentioned I w Besides. 15 minute wait to talk to anyone, the showroom was uncomfortably quiet, with desks crammed together like a call center. When I mentioned I was short on time, a sales manager loudly said, “Well, you shouldn’t have come in then,” which is shockingly unprofessional. Another employee brushed it off with a dismissive “ok,” as if that kind of behavior was normal. If this is how they treat potential buyers, I can’t imagine the service after the sale. Save yourself the frustration, there are plenty of dealerships that will actually respect your time and business. More

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My service experience was great and handled quickly and courteous and followed up with Ralph. courteous and followed up with Ralph. More

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I had a great experience working with Joe! He was incredibly efficient, transparent, and made the entire car buying process smooth and hassle-free. There were no hidden tricks or confusing ste He was incredibly efficient, transparent, and made the entire car buying process smooth and hassle-free. There were no hidden tricks or confusing steps—just straightforward, honest service. Joe walked me through everything I needed to know and thoroughly inspected the vehicle with me. I also did a trade-in on the spot, and he used Carfax to evaluate my car's value right in front of me—no haggling, just a fair offer based on the actual report. It was a truly pleasant experience from start to finish. Highly recommend Joe if you're looking to buy or trade in a car! More

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I have been a customer of Joe Tarantino for 10 years. I wouldn’t trust anyone else. I called Joe January 28,2025 and told him my car was totaled and needed one, Joe said “come down later I’ll have seve I wouldn’t trust anyone else. I called Joe January 28,2025 and told him my car was totaled and needed one, Joe said “come down later I’ll have several cars for you to choose from”my husband and I went that night and I chose a silver explorer without ever looking at it!! That’s how confident and comfortable I feel with Joe. I signed all papers and paid . Joe had the suv ready NEXT day Wednesday January 29,2025 ready to go! I just got in and drove it away!! Joe is such a warm and easy going guy, always a smile! I will always lease with Joe!!! I also have great experiences with Charmaine and Phil in the Service Dept! More

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Joe Tarentino is amazing. He knows the answer to all questions and goes out of his way for you. It was so calming dealing with him. The experience was the best He knows the answer to all questions and goes out of his way for you. It was so calming dealing with him. The experience was the best More

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Pleasant experience at Scarsdale Ford. Prompt, informative and courteous service. Highly recommend this dealership for sales and service. Prompt, informative and courteous service. Highly recommend this dealership for sales and service. More

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I recently purchased a Pre-Owned 2018 Hyundai from this dealership in late July. I paid additional for a New Registration and plates. Now after 2 months of driving with temporary registration (now expired dealership in late July. I paid additional for a New Registration and plates. Now after 2 months of driving with temporary registration (now expired) I'm told by DMV that the appropriate paperwork was not completed + filed by dealership. Which is why I have not received or will receive a current Valid registration from DMV. Dealership refuses to take responsibility and is blaming DMV for paperwork not found on file to date. Now that they (Scarsdale Ford Dealership) have their Money, they will not even attempt to follow up on documents with DMV of Albany to find out what's happened. They only told me to be patient and 'If" I get pulled over and get a ticket, that they will re-imburse me. Which doesn't help my stress of driving a vehicle without proper Valid Registration. Also have been awaiting some compensation for needing to order a spare key + FOB programmed from Hyundai. Since Ford dealer, WHO SOLD ME THE USED VEHICLE WITH NO SPARE KEY, but refuses to have a new key cut or even re-imburse me to purchase a spare key. Not comfortable maintaining a vehicle long term with no spare key, if something happens with the ONE key I was given at time of Purchase. Very dissappointed that now that they have their Money and Sale, I am not worthy of any further customer service or follow up to resolve the missing Registration. More

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