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Joseph Urse
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Joseph Urse
Fixed Ops Director Service/Parts
Mountaineer Honda
772 Barnetts Run Rd
Bridgeport, WV 26330
84 Reviews
Proficient in all aspects of Fixed Operations. Have been in the industry since 2002. Honda and Chrysler/Jeep certified in Fixed Operations and have worked at the same dealership since 2005.
Read moreDealership Experience
19 yrs, 11 mos
Industry Experience
22 yrs, 9 mos
Specialties & Trainings
NADA Certified in Fixed Operations Management
Honda Certified in Fixed Operations Management.
Chrysler/Jeep Certified in Fixed Operations Management
84 Reviews
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84 Reviews of Joseph Urse
April 30, 2025
I will never take my vehicle back to Mountaineer Honda ever again. If I need warranty work or recall work I will go to the Honda dealership in Morgantown. I no longer trust Mountaineer Honda. I took my Pa ever again. If I need warranty work or recall work I will go to the Honda dealership in Morgantown. I no longer trust Mountaineer Honda. I took my Passport in for my free oil change and was surprised with the information that it was time to do a bunch of other stuff to the car that cost me around $535. It would have been nice to know that before I showed up that morning. I told them that the rotors seemed warped and the vehicle only had 14,000 miles on it. They looked at it while they rotated the tires and informed me that all 4 rotors had hot spots on them. I was then told that it was my fault and the warranty didn’t cover my bad braking habits. I am a very good driver with no tickets and I teach a course to special ed teenagers to help them pass their permit test. I think I know how to drive. I googled reasons why rotors would have hot spots at 14,000 miles and there were many reasons and only one of them was riding the brakes. I did get a call the next week day from the service dept checking on my service and I told them I wasn’t happy. I was then called by the manager of the service dept. He informed me I could have hit a pothole and messed up all four rotors. I didn’t. He did say he would change the rotors for free but I’m not going to bring the car back there, ever. I don’t trust them. How do I know they will change them? How do I know the next rotors won’t be junk like the first batch? Honestly, there is a dealer we’ve dealt with many times that has never done us wrong, who’s service dept has never done us wrong either, but I don’t want a Dodge. More
by mmriscin
Verified CustomerOther Employees Tagged: Vicky King
April 25, 2025
Jillian was friendly and answered all my questions. I was provided a ride home and back with a funny friendly driver. My car was delivered as promised. I was provided a ride home and back with a funny friendly driver. My car was delivered as promised. More
by KG
Other Employees Tagged: Jordan Callaway, Jillian Manning
April 25, 2025
Excellent service , friendly, very professional I will always take my Ridgeline to Mt Honda service always take my Ridgeline to Mt Honda service More
by doublebassjack
Other Employees Tagged: Jordan Callaway, Jillian Manning, Vicky King
April 25, 2025
Good job! ! People were attentive. I feel comfortable there Restroom was in great shape clean and orderly. ! People were attentive. I feel comfortable there Restroom was in great shape clean and orderly. More
by bumble48
Other Employees Tagged: Bryan Fato, Jordan Callaway, Jillian Manning, Vicky King
April 18, 2025
I have had a lot of problems with my Honda Ridgeline and it has been a frustrating experience. Mountaineer Honda has been working with me and I now believe, thanks to the Service Manager that they have my it has been a frustrating experience. Mountaineer Honda has been working with me and I now believe, thanks to the Service Manager that they have my best interest at hand. Everyone that I have talked to that has owned a Honda, absolutely love them, I just want to love mine too. Mine must of just been one of the thousands that did not get the full attention that it deserved when it was being built, but Mountaineer Honda is working with me to correct those deficiencies and I thank them and it is much appreciated. More
by knauff.kenneth
Other Employees Tagged: Vicky King
April 17, 2025
Everything was great. No complains, excellent customer service and attention to detail thanks so much No complains, excellent customer service and attention to detail thanks so much More
by kayleylongwell
Other Employees Tagged: Jordan Callaway, Jillian Manning, Vicky King
April 12, 2025
I always have a great experience with Mountaineer Honda. Always welcomed with smiling faces and amazing service. I go to get my maintenance done and they are very quick and if my filter needs changed, they Always welcomed with smiling faces and amazing service. I go to get my maintenance done and they are very quick and if my filter needs changed, they show me my old filter. Jillian and Joe are amazing. I love my HRV and Mountaineer Honda. Would highly recommend them. More
by sherriurse01
Other Employees Tagged: Jillian Manning
April 11, 2025
Great service as usual. Jillian was very friendly and showed me the air filter before it was replaced. Always has a smile. I’ve never had a problem and always happy to deal Jillian was very friendly and showed me the air filter before it was replaced. Always has a smile. I’ve never had a problem and always happy to deal with them. I love my HRV. More
by sherriurse01
Other Employees Tagged: Jillian Manning
April 06, 2025
All of them did a good job on the pilot. They was very courteous and con and explain everything to us that needed done. They was very courteous and con and explain everything to us that needed done. More
by thomasbelmaggio
Other Employees Tagged: Jordan Callaway, Jillian Manning, Vicky King
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