Josh Chandler | Page 4

Honest, Informative, and Helpful I went in for an oil change and a new battery (it had been several years and there was no way it was going to make it through the winter). Both of tho I went in for an oil change and a new battery (it had been several years and there was no way it was going to make it through the winter). Both of those services were excellent. While I was there, I had my winter wheels mounted. Dana mentioned that my TPMS couldn't sync, but that it was likely just that they were aftermarket TPMS (which they were). When the place that I had bought the TPMS also could no longer sync them, I called back to the dealership and Josh was incredibly helpful. He quoted me a price for new TPMS but told me that while they would more than happily do this for me, I could save a good deal of money by going back to the original place and get my TPMS replaced there because they certainly should not have died so soon (and would likely be covered under a warranty or service guarantee). It's very refreshing to have a dealer who isn't just interested in making as much money as possible, but actually cares about the person who has to pay for the parts/service. More

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Excellent service Love, Love, Love Alexis!! She sold us our first car for my husband, a Toyota RAV4. He was in a serious accident and car was totaled. He says the car Love, Love, Love Alexis!! She sold us our first car for my husband, a Toyota RAV4. He was in a serious accident and car was totaled. He says the car literally saved his life with all the airbags. He will be purchasing another very soon. I just purchased a 2014 Avalon Hybrid. Alexis was great all through the sale. Your entire cre are great but Alexis is our gal!!! More

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Always great service and timeliness I had my car detailed. it'd been a while since I had cleaned the car (last summer) so to say it was dirty would be a drastic understatement. Ron did a I had my car detailed. it'd been a while since I had cleaned the car (last summer) so to say it was dirty would be a drastic understatement. Ron did an amazing job cleaning the car. He made a 2009 Camry look virtually new. Thank you Ron and everyone that helped this get done.. More

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Great experience and friendly people Everyone was very helpful and accommodating. Sully was efficient and honest in dealing with me. I felt like my needs were important to him and he was Everyone was very helpful and accommodating. Sully was efficient and honest in dealing with me. I felt like my needs were important to him and he was attentive to them. More

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Very professional, honest and fair My experiences with Toyota over 30 years have impressed me with the company's integrity in standing behind its products: under warrantee, they rebuilt My experiences with Toyota over 30 years have impressed me with the company's integrity in standing behind its products: under warrantee, they rebuilt the V6 in my 1994 pickup with 140,000 miles when the headgasket failed and then they rehabed the rusted frame on my 2004 Tundra in 2014 (10 years of NH road salt!), also under warrantee. White River Toyota marches the trustworthiness of the company in every way. They are knowledgeable about their products and give all the options for difficult repairs. A truly outstanding dealership and company. More

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Good Service Vehicle was taken in at the appointed time on the dot. Shuttle driver was patient and waited for me as it took me a few minutes to get signed in. Dr Vehicle was taken in at the appointed time on the dot. Shuttle driver was patient and waited for me as it took me a few minutes to get signed in. Dropped me at the door of my work, picked me up right on time/ Car was done as promised, price was less than expected. I had called Friday afternoon after having an altercation with a parking garage support column with my passenger side mirror. Parts person was able to order the part that day, it arrived when promised and I was able to get the appointment for the repair to fit my schedule. Overall, it would have only been better if it was free! More

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Thank you very much Josh! Thank you very much Josh for the help connected to installing TransferFlow tank to my Toyota Tundra. It was actually not ordinary job. But you and Ke Thank you very much Josh for the help connected to installing TransferFlow tank to my Toyota Tundra. It was actually not ordinary job. But you and Kevin Chofee did this like an breeze for the price 3 times less what asked me “Iroquois Manufacturing Company, VT” the official tank installer. Now I have 800 miles on one tank and not necessary looking for gas stations at nighttime. More

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Best car purchase experience ever! The folks at White River Toyota are friendly, considerate, helpful and knowledgeable... i would highly recommend this dealership for sales and servic The folks at White River Toyota are friendly, considerate, helpful and knowledgeable... i would highly recommend this dealership for sales and service. Best car purchase experience ever. More

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Excellent Customer Service After the Sale After four years of problems with a Jeep, I finally decided to make the switch over to a Toyota Highlander. The car buying experience at White River After four years of problems with a Jeep, I finally decided to make the switch over to a Toyota Highlander. The car buying experience at White River Toyota was great, but I knew that it wasn't realistic to judge customer service on the car buying experience alone. After all, it's easy to treat a customer well when they're buying a car, not as easy when it comes to servicing the vehicle. Within one month of making my purchase I had a mechanical issue that was not technically covered under my pre-owned certified warranty or the extended warranty I purchased. White River Toyota covered the repair free of charge which was much appreciated and generated a lot of goodwill towards the dealership. I'm excited to say the friendly customer service extended beyond just the car buying experience and look forward to working with their team again. More

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10k service excellent customer service as usual, very impressed with your dealership and hope to pursue a new lease when my lease term is up. impressed with the f excellent customer service as usual, very impressed with your dealership and hope to pursue a new lease when my lease term is up. impressed with the facility as well More

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