Josh Cohen | Page 4

My wife and I pulled onto the lot at approximately 5:30PM on a Saturday evening. We had spent the afternoon looking at vehicles and we ourselves were getting tired. I drove around the lot and could not loc on a Saturday evening. We had spent the afternoon looking at vehicles and we ourselves were getting tired. I drove around the lot and could not locate the vehicle we had seen online. The dealership was looking pretty quiet as you can imagine that close to closing time on a Saturday. As we drove by the wash bay, my wife spotted the vehicle we were hoping to look at. As I was driving through the lot slowly, I was flagged down by James Comer who was moving vehicles to prepare for closing I assume. Anyway, James had his window down and asked if he could help. I told him the vehicle we were interested in seeing was in the wash bay. He indicated the vehicle may be sold but it wasn't completely a closed deal, but he could let me know Monday. I provided him my phone number and I was allowed to quickly walk around the vehicle inside the wash bay. A couple things that stuck out to me was that he would not sell a vehicle if he had promised to hold until Monday. Secondly, he could have completely ignored someone driving around the lot that late on a Saturday, but he didn't. The following Monday, James called me and let me know the vehicle was still available if I would like to come see it. I live an hour and half away from Ed Martin and I wanted to, but Monday wasn't going to work for us. James and I scheduled to meet on Wednesday, and we made the trip. We arrived and met with James on a more formal introduction and was provided the keys for a test drive and off we went. We returned and met with James, and I spoke with him about the vehicle. I was very up front with James and in the end, we were able to close the deal. James is a great listener! I wasn't in a position where we had to have a vehicle, which is a blessing. I didn't want to haggle back and forth. I wanted his best offer and if it was acceptable we would move forward. We didn't spend a ton of time going back and forth. I appreciate his willingness to listen. I highly recommend James, and he will be my first call when I'm in the market for another vehicle. More

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Quick, friendly and helpful. All staff members were working hard to get me the best possible deal All staff members were working hard to get me the best possible deal More

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I had pointed out to Stephano that the Tundra I wanted to buy was missing the jack, lug wrench and the bar designed to raise the jack and lower the spare tire. Stephano followed through and made sure I got t buy was missing the jack, lug wrench and the bar designed to raise the jack and lower the spare tire. Stephano followed through and made sure I got the jack and tools to accommodate. Thank you so much Stephano! More

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Logan Dresher was very professional as well as personable. He was so helpful throughout the whole process of purchasing the new Rogue. I would not hesitate at all to recommend others to him and t personable. He was so helpful throughout the whole process of purchasing the new Rogue. I would not hesitate at all to recommend others to him and to Ed Martin Nissan for a new or used car! We were also impressed with Gene Allen, the financial advisor…he was also very helpful to us! More

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Nice pleasant professional service handsome clean pretty sweet efficient super cool timely meaningful spiritual ecoerince sweet efficient super cool timely meaningful spiritual ecoerince More

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Very clean and professional. They were able to help me get a good deal on a new vehicle and overall very helpful with all of my questions and concerns. They were able to help me get a good deal on a new vehicle and overall very helpful with all of my questions and concerns. More

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Took longer than we expected to buy our car but was worth it. Stephano met us at the door and did not pressure us at all. My husband already knew what we wanted. There was no warranty on the vehicle however it. Stephano met us at the door and did not pressure us at all. My husband already knew what we wanted. There was no warranty on the vehicle however we were able to get one with Eric. Pleasant, professional experience through the entire process. More

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My experience was as "stressless" as the staff could make it. I felt they really cared about me and my experience there. They wanted me to leave happy! I did leave happy and so far love my Nissan Rogue! it. I felt they really cared about me and my experience there. They wanted me to leave happy! I did leave happy and so far love my Nissan Rogue! More

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