

Josh Crawford
Service Manager
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
491 Reviews
Write a Review491 Reviews of Josh Crawford
July 12, 2025
Courtesy politeness honesty I added on to what I originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why More
Other Employees Tagged: Tara Williams, Justin Smith
July 12, 2025
They did a great job keeping me informed during the service! Also they were able to file the claim for extended warranty. service! Also they were able to file the claim for extended warranty. More
Other Employees Tagged: Wally Goodrick, David Christensen, Justin Smith
July 12, 2025
Service department is quick BUT cannot seem to call m back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no call back and all they could say was I will let them know. So now after 3 weeks no call back so that says a lot to me. More
Other Employees Tagged: Justin Smith
July 11, 2025
Had a pleasant experience, people in the service department were professional and friendly, our vehicle’s service was quick, and we were on our way. department were professional and friendly, our vehicle’s service was quick, and we were on our way. More
Other Employees Tagged: Justin Smith
July 10, 2025
Service Manager/service writer was extremely unwelcoming and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville f and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville for service and will do so in the future. The difference between dealership attitudes is night and day More
Other Employees Tagged: Justin Smith
July 09, 2025
The Service Advisors, Justin and Josh provided outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. Very knowledgeable! Thank you and keep up the outstanding service you provide! More
Other Employees Tagged: Justin Smith
July 08, 2025
I went for a normal recall and the issue was fixed. However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal a However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal actions because it's an old car, but honesty goes a long way. I'm very disappointed that no one took responsibility for the event. Other than that, the recall was resolved and the people were professional at all time. More
Other Employees Tagged: Justin Smith
July 04, 2025
Lauren and the others in the service center were kind, responsive, and thorough in their communication. responsive, and thorough in their communication. More
Other Employees Tagged: Justin Smith , Lauren (5 stars)
July 04, 2025
Great service, it was quick and easy. Great crew, gave me some valuable feedback.awesome Great crew, gave me some valuable feedback.awesome More
Other Employees Tagged: Justin Smith
July 03, 2025
Great service! I was pleased to get scheduled quickly for my brake fluid flush and oil change. An inspection was also done pointing out a couple of other concerns. I was pleased to get scheduled quickly for my brake fluid flush and oil change. An inspection was also done pointing out a couple of other concerns. I was kept informed and the service was quick. I recommend Capital Hyundai’s service to any who inquires. More
