

Josh Crawford
Service Manager
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
450 Reviews
Write a Review450 Reviews of Josh Crawford
May 10, 2025
Arrived early, was told I didn't have an appt, had to show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down). There were no coffee cups for the coffee machine. Got my ev back in 1.5hrs and they didn't even reset the service notice. So I question if you even did the service, maybe you just did the recall. This was a really questionable service visit. You reached out to me to make the appt and then you under delivered. More
Other Employees Tagged: Justin Smith
May 10, 2025
Check in was pleasant and helpful and made a good impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negat impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negative was that waiting area by coffee area is dark. I always try to sit at computer desk because it has better lighting. More
Other Employees Tagged: Justin Smith
May 07, 2025
Very customer friendly, prompt and complete service. I will continue to have me car serviced at this location. I will continue to have me car serviced at this location. More
Other Employees Tagged: Justin Smith
May 01, 2025
Very good experience and explanation of all that was going to get done. Very professional and quick. going to get done. Very professional and quick. More
Other Employees Tagged: Justin Smith
April 29, 2025
Great service, got my car fixed in less than the amount of time they originally quoted of time they originally quoted More
Other Employees Tagged: Justin Smith
April 20, 2025
Good service, will go back when they have my parts for recall Good service overall recall Good service overall More
Other Employees Tagged: Justin Smith
April 15, 2025
The nicest people and best car care I have ever gotten. Great and quickly done care to My car. Great and quickly done care to My car. More
Other Employees Tagged: Justin Smith
April 15, 2025
Josh was so helpful and patient with me on the phone. He walked me through how to fix my issue with Bluetooth. Ty Josh He walked me through how to fix my issue with Bluetooth. Ty Josh More
Other Employees Tagged: Justin Smith
April 10, 2025
My car broke, and towed to capital hyundai, Staff/ advisor was professional and gave timely updates on my vehicle that needs service. advisor was professional and gave timely updates on my vehicle that needs service. More
Other Employees Tagged: Justin Smith
April 09, 2025
Service was great. The gentlemen that helped me at the counter was professional and had no problem answering all the questions I had about the service inspection and pr The gentlemen that helped me at the counter was professional and had no problem answering all the questions I had about the service inspection and pricing options. More
Other Employees Tagged: Justin Smith
