Josh Crawford

Jacksonville Capital Hyundai was quick to schedule an appointment for a recall. Service was friendly and quick appointment for a recall. Service was friendly and quick More

by Summerchats Verified Customer Verified Customer

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Continue to have great service! Professional courteous staff. They are always willing to answer any questions. Professional courteous staff. They are always willing to answer any questions. More

by sonyadillard Verified Customer Verified Customer

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Courtesy politeness honesty I added on to what I originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why originally came to do and the price went up it fell under the scheduled service so less was paid they pointed out what needed to done and why More

by 581WASTE57 Verified Customer Verified Customer

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They did a great job keeping me informed during the service! Also they were able to file the claim for extended warranty. service! Also they were able to file the claim for extended warranty. More

by ksmithson26 Verified Customer Verified Customer

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Service department is quick BUT cannot seem to call m back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no back about a warranty item they say needs to be done but the sales department will gladly aggressively try to sell you a car. Told sales about the no call back and all they could say was I will let them know. So now after 3 weeks no call back so that says a lot to me. More

by pinkglittersd Verified Customer Verified Customer

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Had a pleasant experience, people in the service department were professional and friendly, our vehicle’s service was quick, and we were on our way. department were professional and friendly, our vehicle’s service was quick, and we were on our way. More

by Kerimmiller3510 Verified Customer Verified Customer

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Service Manager/service writer was extremely unwelcoming and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville f and unfriendly. Had never used Capitol Hyundai for service before and will never again. I usually drive 70 miles to Pecheles Hyundai in Greenville for service and will do so in the future. The difference between dealership attitudes is night and day More

by EMCDONALD.2-34 Verified Customer Verified Customer

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The Service Advisors, Justin and Josh provided outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. outstanding customer service and support in all my vehicle concerns every time I come there. The professionalism they display cannot be said enough. Very knowledgeable! Thank you and keep up the outstanding service you provide! More

by PIPERR63 Verified Customer Verified Customer

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I went for a normal recall and the issue was fixed. However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal a However, my problem came when I had multiple scratches in the hood of my car and no one informed me about any incidents. I have not taken any legal actions because it's an old car, but honesty goes a long way. I'm very disappointed that no one took responsibility for the event. Other than that, the recall was resolved and the people were professional at all time. More

by Yoyotr3 Verified Customer Verified Customer

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Lauren and the others in the service center were kind, responsive, and thorough in their communication. responsive, and thorough in their communication. More

by godguy2016 Verified Customer Verified Customer

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