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Josh Durdaller
Josh Durdaller at Safford Brown Hyundai Fairfax

Josh Durdaller

Service Advisor

Safford Brown Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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4.4
64 Reviews
4.4

64 Reviews

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64 Reviews of Josh Durdaller

November 09, 2025

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Employee Rating

It was easy to schedule my service appointment online and the service was done on schedule. I was very satisfied with the staff. Can't wait until the renovation is completed. More

by matt.poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 09, 2025

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SB did not provide sufficient documentation of the need to replace two tires with 28000 miles by showing me those replaced. More

by Jerry Rogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Webb

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Nov 09, 2025

Safford Brown Hyundai Fairfax responded

Jerry, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2025

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Fantastic customer service from start to finish-got the used car that was just right for me. Highly recommend More

by SUSAN.BURRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Thomas Kim , Abraham and Lery were so kind, patient and knowledgeable

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Nov 08, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 08, 2025

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Employee Rating

Very professional and accommodating. Great communication with customers. Vehicle was cleaned very well and smelled nice. More

by andrewfordryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 08, 2025

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I have taken my vehicles here for maintenance for the past 15vyears. The representatives are personable and professional, required maintenance is fully explained, and maintenance is completed quickly and More

by jimcherryholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Barker

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Nov 09, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your review, Jim! We truly appreciate your loyalty to Safford Brown Hyundai Fairfax over the past 15 years. It's great to hear that our personable and professional representatives, as well as our efficient service department, have made such a positive impact on your experience. We look forward to helping you with your next vehicle purchase and continuing to provide you with excellent service. Thank you for sharing your experience! Sincerely, The Team at Safford Brown Hyundai Fairfax

November 07, 2025

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Employee Rating

Very knowledgeable about car issues, responsive to questions and concerns, excellent customer service and reliable. The staff is friendly and easy to talk to. More

by Fox99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Barker

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Nov 07, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Brown Hyundai Fairfax to be a positive one. Please don't hesitate to reach out if you need anything else.

November 06, 2025

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Employee Rating

Great service as long as you get there early. Always very busy. Renovation going on, so things are not normal, but they’re working around it. More

by RPARLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Safford Brown Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

November 05, 2025

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Employee Rating

It was easy to get an appointment and we were kept up to date via texts More

by LIZ.JOHNSON65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Webb, Ricky Bush

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Nov 05, 2025

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 03, 2025

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Employee Rating

Great, fast, professional service and attentive employees! I highly recommend getting service and maintenance at this dealership! More

by QUEERNOTARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Barker, Joseph Mcnulty, Thomas Kim, Alix Webb, Ricky Bush, Jae Ha, JD Davis

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Nov 03, 2025

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 03, 2025

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Employee Rating

My experience so far with this dealership has been great! Josh was wonderful and friendly during my service visit!! More

by sherrongreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2025

Safford Brown Hyundai Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Hyundai Fairfax!

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