Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison

Josh Hyams

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
36 Reviews

Dealership Experience

2 yrs, 8 mos

4.9

36 Reviews

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36 Reviews of Josh Hyams

June 06, 2025

Dealership Rating
Employee Rating

The wash at the end of our service was chef's kiss! All of the attention you have paid to detail is greatly appreciated. Thank you! More

by APoDHoRA101
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

June 02, 2025

Dealership Rating
Employee Rating

I’ve never been disappointed in not only the polite service I’ve been given, but the quality of service that I’ve been given! More

by SIXBIRD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

June 01, 2025

Dealership Rating
Employee Rating

After the usual oil change and system check, Andrew advised me about some possible front strut issues. I decided to have some pre-emptive strut issues work done. I scheduled the appointment for the wor More

by TRCKPINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

Jun 01, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

May 29, 2025

Dealership Rating
Employee Rating

This was my first visit and they did a really good job. I have no complaints. More

by dsamuelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 26, 2025

Dealership Rating
Employee Rating

Service was good. I needed to drop off my car early and they were able to hold the car and got the work done early when time was available. The only challenge was that More

by NIRUSSELL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kody Cathman

May 26, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

May 07, 2025

Dealership Rating
Employee Rating

Very fast and efficient at appointments. They do a very good job with my car. More

by MARKAROSENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

May 07, 2025

Dealership Rating
Employee Rating

Very clean and professionally run dealership. The quoted prices for parts are fairly high however. More

by ISAAC.LAVENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randall Mohammed, Ethan Her

May 07, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Easy to get to, easy to schedule service online, and helpful service center employees. Waiting area is accommodating. More

by ZOOMZOOM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Bustos

May 07, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of More

by Carlita M Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Dealership Rating
Employee Rating

Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. More

by GMARIE2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

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