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Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison
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Josh Hyams

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
26 Reviews

Dealership Experience

2 yrs, 7 mos

4.9

26 Reviews

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26 Reviews of Josh Hyams

April 30, 2025

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Employee Rating

Interactions were courteous and helpful from the time I picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much More

by AARON_RANDY
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Recommend Dealer
Yes
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Apr 30, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

April 30, 2025

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Employee Rating

Great service! Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. More

by jrpulda
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 30, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

April 30, 2025

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Service as Russ Darrow Mazda is always smooth, prompt, and friendly. I’m also happy with the ease of scheduling online. More

by SUZANNE.SORIANO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Trierweiler

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Apr 30, 2025

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

April 29, 2025

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Employee Rating

Friendly and helpful, easy to talk too, seemed like she really cared about what she was doing More

by CQ720G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andrew Bustos

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Apr 29, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

April 25, 2025

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Employee Rating

Appreciated the quick work for the service. Reception and service clearly are efficient. And much appreciate it. More

by jkh
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Apr 25, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

April 22, 2025

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Employee Rating

Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. More

by EATON.AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andrew Bustos

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Apr 22, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

April 11, 2025

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I appreciate their quality work, respectful staff, and convenient location. They take good care of my CX-5! More

by CLKINWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

April 05, 2025

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Employee Rating

Thank you for oil change and tires and fluids please don’t call me to complete another survey More

by RUNCASAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andrew Bustos

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Apr 05, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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Employee Rating

Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. More

by GRAFFBD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andrew Bustos

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Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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Employee Rating

i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… More

by B.DEREK.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andrew Bustos

Report | Print
Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

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