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Josh Hyams
Josh Hyams at Russ Darrow Mazda of Madison

Josh Hyams | Page 8

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

Contact Me
4.9
89 Reviews

Dealership Experience

3 yrs, 6 mos

4.9

89 Reviews

Write a Review

89 Reviews of Josh Hyams

April 05, 2025

Dealership Rating
Employee Rating

Thank you for oil change and tires and fluids please don’t call me to complete another survey More

by RUNCASAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

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Apr 05, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

Dealership Rating
Employee Rating

Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. More

by GRAFFBD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

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Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

April 01, 2025

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Employee Rating

i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… More

by B.DEREK.COOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

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Apr 01, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 25, 2025

Dealership Rating
Employee Rating

I think Russ Darrow has very friendly and knowledgeable people. I always take my car to this dealer. More

by KRISXT91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her

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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

The Russ Darrow service department is always friendly. They make scheduling an appointment easy. The staff are always friendly. More

by KBIH518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Mazda of Madison responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

March 12, 2025

Dealership Rating
Employee Rating

I enjoy working with Josh, he's very professional and courteous. Thanks for your help. More

by TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Russ Darrow Mazda of Madison responded

Tony, It's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

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Employee Rating

We want to thank Russ Darrow Mazda for the loaner vehicle. It helped get us to our medical appointments. More

by MAGGIE.GILCHRIST58
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Ethan Her, Andy Bustos

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Mar 07, 2025

Russ Darrow Mazda of Madison responded

Maggie, it's great to hear that we were able to help you out! We are so glad that you were able to get your car serviced and make it to your medical appointments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

March 05, 2025

Dealership Rating
Employee Rating

Service was professional, courteous and done in a timely fashion. It was a positive experience. More

by GAMARA7036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

March 05, 2025

Dealership Rating
Employee Rating

Great customer service. Loved that they washed my car after service. Will come back for service. More

by danny.frey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Russ Darrow Mazda of Madison responded

Danny, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

March 03, 2025

Dealership Rating
Employee Rating

Brought in for warranty work. Had to take vehicle back due to leaking oil after warranty work. Tech pinched valve cover gasket when re assembled. Vehicle began leaking oil. After More

by Wes K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Her

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Mar 03, 2025

Russ Darrow Mazda of Madison responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Nick Zinniel nicholas.zinniel@russdarrow.com

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