Josh Lawrence | Page 4

Very helpful staff Josh was great about contacting me promptly anytime something that met my wishlist came in. Also respected when I saw something I didn’t like. And mad Josh was great about contacting me promptly anytime something that met my wishlist came in. Also respected when I saw something I didn’t like. And made sure my new vehicle was clean 🙂. Donovan in finance was very straightforward. Both of them didn’t make me feel bad for asking questions that perhaps other people wouldn’t. More

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Horrible experience with this dealership I bought a Certified Pre Owned Jeep Wrangler on Dec 8 from Yard CDJR with the intent of surprising my wife at Christmas time. We live out of state in I bought a Certified Pre Owned Jeep Wrangler on Dec 8 from Yard CDJR with the intent of surprising my wife at Christmas time. We live out of state in Indiana, near the south side of Indianapolis. I went over to Yark for a few reasons: They had the specific Jeep I was looking for, it was certified pre owned and Yark had many positive online reviews with an apparent commitment to customer service and satisfaction. Based on that, I decided to make the trek over and get the Jeep. After surprising my wife with the Jeep on Christmas morning, we discovered it apparently had leaking with, a foul odor coming from the carpet. I spoke with our sales person, Josh Lawrence, and he stated since it was certified, to simply take it to our local Jeep dealer and they would take care of it. We also were told he had talked to his manager, Jason Miller, and he stated that even if there were items not covered on warranty, Yark would take care of it since a certified pre owned vehicle should not have left the lot in that condition. Upon further inspection, the dealer also discovered the navigation did not work, so that needed changed out also. Yark contacted our local dealer and let them know to do the work needed. To make a long story short, once the work had been done, Yark suddenly decides they will not cover the expenses for the items not covered on warranty, although they stated they would. Further, they will not call me back after I asked them to call me. Josh, our sales person, left me a voice mail telling me they would not pay and did not return my calls or even respond to me emails. I sent an email to Jason Miller, used car manger and Joe Papalexis their GM, and no one ever called me back. This process took three months there are a lot more details for instance, I spent 2 hrs on the phone one day myself with Chrysler trying to understand the warranty. I went ahead and filed a complaint on the dealership while I was at it. If I had not been kept things moving, nothing would have been done. This is the worst car buying experience I have ever had, bar none. I was stuck with a bill over $2500 because Yark let a car, certified pre owned no less, off the lot that had no business leaving the lot and then they did not stand by their word or the product. I would not recommend this dealer to anyone. More

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Yark Subaru - don’t go anywhere else! Car This was my first experience in purchasing a new car. I was interested in moving on from my Suburban to a Subaru Outback, so I contacted my tru Car This was my first experience in purchasing a new car. I was interested in moving on from my Suburban to a Subaru Outback, so I contacted my trusted car-guru/friend, who suggested I contact Josh Lawrence at Yark Subaru. Best advice ever! I had already ‘built’ my ideal car on the Subaru website, and Yark had the exact car on their lot (with extras). I can't say enough about Josh as my sales contact. He was outstanding. He had the car ready for me to test-drive, going so far as having it detailed with a full tank of gas. I was a bit off-track in locating the dealer, so he called me and waited out front, waving his hand so I’d see him. Most ‘car people’ usually expect women to be clueless and take advantage of that assumption, but I was treated with absolute respect. No superior attitude, no slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Josh gave me complete peace of mind, which is close to priceless. I will not hesitate sending everyone I know to Yark Subaru, and Josh Lawrence. More

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Yark Jeep Josh was a great salesperson. He never gave up and always stayed in touch and tried to find the best option available for me. I greatly appreciate him Josh was a great salesperson. He never gave up and always stayed in touch and tried to find the best option available for me. I greatly appreciate him and my experience with Yark. I would definitely send people to him. I drove from Michigan because he had the best offers. More

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All we could ask for and more! Everything we asked about, Josh was completely transparent. Ending up leasing a Nissan Armada. Josh had everything arranged at the Nissan dealer and T Everything we asked about, Josh was completely transparent. Ending up leasing a Nissan Armada. Josh had everything arranged at the Nissan dealer and Todd took great care of us down there. The overall experience was awesome and I would recommend Yark to anyone. A First Class operation. More

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My experience was great one of the best experiences My experience was great. I told my salesman what truck I wanted and he helped me get in a better truck with more options on it. one of the best experi My experience was great. I told my salesman what truck I wanted and he helped me get in a better truck with more options on it. one of the best experiences I ever had at a dealership I would recommend this dealership and my salesman to anyone More

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Gelot a new van. Josh Lawrence was amazing helping getting me into a new van! He showed me several different models to make sure all my needs were met. We spend a lot Josh Lawrence was amazing helping getting me into a new van! He showed me several different models to make sure all my needs were met. We spend a lot of time in the car so loving my van was a must! He got me exactly what I wanted! He didnt waste my time and listened to my wants and needs. More

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This dealership is great Josh was a pleasure to work with. He made my car buying experience smooth and pleasant. He has helped several people in my family purchase vehicles an Josh was a pleasure to work with. He made my car buying experience smooth and pleasant. He has helped several people in my family purchase vehicles and I could not recommend him or this dealership highly enough. More

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Smooth transition This is my 3rd lease in a row at Yark working with Josh Lawrence. Josh continues to impress me with his helpfulness and accessibility. I have referre This is my 3rd lease in a row at Yark working with Josh Lawrence. Josh continues to impress me with his helpfulness and accessibility. I have referred many people to Josh highlighting the ease of the transaction and will continue to do so in the future. Keep up the great work! More

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Great experience! Josh Lawrence is the best! I went in and told him exactly what I wanted and he got me the best deal. I highly recommend him and I will be back! Josh Lawrence is the best! I went in and told him exactly what I wanted and he got me the best deal. I highly recommend him and I will be back! More

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