Josh Malone | Page 3

You should have a well knowledge, service writer at the counter answering phone calls and answering questions. I went from getting a quote for a new key for $219. Then turned into 646 then turned into 2400 counter answering phone calls and answering questions. I went from getting a quote for a new key for $219. Then turned into 646 then turned into 2400. It was upon the third phone call that I was informed that it was gonna be $2400 to repair OK a single key More

by Johnarvanites Verified Customer Verified Customer

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Faster and professional. I recommend it to my friends. They install the plate of my vehicle and made the vehicle revise I recommend it to my friends. They install the plate of my vehicle and made the vehicle revise More

by lisepul Verified Customer Verified Customer

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The staff was very nice and professional. I appreciate their good customer service. We will be back! I appreciate their good customer service. We will be back! More

by DOM.KIM2019 Verified Customer Verified Customer

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Good staff, kept me informed. It must have been A very busy day as it took quite a while for oil change It must have been A very busy day as it took quite a while for oil change More

by JMGUINNESS2000 Verified Customer Verified Customer

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The waiting room was clean and I was offered amenities, before I visited the waiting room everything was explained to me. before I visited the waiting room everything was explained to me. More

by THERESAMORRIS3150 Verified Customer Verified Customer

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Very pleasant experience with the staff. My GLI was cleaned and ready to go in under two hours. Spectacular team!(3) My GLI was cleaned and ready to go in under two hours. Spectacular team!(3) More

by GDOCX3 Verified Customer Verified Customer

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No communication. Advisor available when picking up my car was unable to even tell me if my car was even looked at. Advisor available when picking up my car was unable to even tell me if my car was even looked at. More

by JOSE.JACOBO70 Verified Customer Verified Customer

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Geat service, fast and honest I would highly recomend to anyone to use there service. anyone to use there service. More

by CASTILLOLEO71 Verified Customer Verified Customer

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Purchased my last 2020 VW from another dealer in the city but mainly had it serviced here in Oak Lawn where I live. Five years later and I can happily say that this dealer and their service folks have been g but mainly had it serviced here in Oak Lawn where I live. Five years later and I can happily say that this dealer and their service folks have been great. Josh was the person who most recently assisted me and he was phenomenal. Had some warranty work done and a vacuum hose came loose shortly after delivery. He was patient and apologetic but most importantly they got it fixed quick. Thanks again guys. Will get my next VW here. More

by ChrisA Verified Customer Verified Customer

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Ubaldo es uno de los mejores asistentes de servicio que me he encontrado en todas las agencias que he visitado me he encontrado en todas las agencias que he visitado More

by JOMAGAGIL Verified Customer Verified Customer

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