Josh Malone
Josh Malone at Volkswagen of Oak Lawn

Josh Malone

Service Manager

Volkswagen of Oak Lawn

8920 South Cicero Avenue
Oak Lawn, IL 60453

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4.0
38 Reviews
4.0

38 Reviews

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38 Reviews of Josh Malone

January 15, 2026

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Employee Rating

Quick service spoke well and clear made sure I understood charges and all of the service clearly was very satisfied with the customer service keep it up!! More

by AARONCAMERON0
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Recommend Dealer
Yes

Other Employees Tagged: Eduardo Miranda, John Kazminski, John Grubbs, Mike Gonzales, Felicia Williams, David Piwowarczyk, Jeremiah Jones, Jeff Keubeng, Mike Pazda , James Dudzyck was my service advisor he was smart considerate of my time and enjoyable to be around aswell as uvaldo chavez

January 14, 2026

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Was done on time with great quality. Thanks to everyone at volkswagen. Have a great day More

by Paul
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Recommend Dealer
Yes

January 10, 2026

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Everything was okay until I realized I was missing all my air fresheners from my car. More

by alvarezlluvia15
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Recommend Dealer
Yes

January 03, 2026

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The person actually helping me was very helpful. It was actually the manager that stated “well it’s optional if you don’t like the price don’t get it!” Ive gone to several dealers where the service More

by antoniodelao90
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Recommend Dealer
No

Other Employees Tagged: Kevin Boyle, Felicia Williams

December 24, 2025

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everyone was very friendly there was in and out and less time you could imagine buying a car More

by Sarah@7676
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Recommend Dealer
Yes

December 18, 2025

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Is an excellent place to get a vehicle always great advance service I would recommend this place to everyone. More

by TAY115.AW
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Recommend Dealer
Yes

December 10, 2025

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You should have a well knowledge, service writer at the counter answering phone calls and answering questions. I went from getting a quote for a new key for $219. Then turned into 646 then turned into 2400 More

by Johnarvanites
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Recommend Dealer
No
Dec 10, 2025

Volkswagen of Oak Lawn responded

The customer had the vehicle towed in and indicated that he had a broken key. Our original quote was for the cost of a key and programming. Unfortunately, the customer had the original engine cylinder replaced, and we cannot simply order a replacement key. The only way for us to fix the issue was to order a new engine cylinder, a new key, and programming, which significantly increased the original quote. The customer was angry and had the vehicle towed out.

December 05, 2025

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Faster and professional. I recommend it to my friends. They install the plate of my vehicle and made the vehicle revise More

by lisepul
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Recommend Dealer
Yes

December 04, 2025

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The staff was very nice and professional. I appreciate their good customer service. We will be back! More

by DOM.KIM2019
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Recommend Dealer
Yes

December 02, 2025

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Good staff, kept me informed. It must have been A very busy day as it took quite a while for oil change More

by JMGUINNESS2000
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Recommend Dealer
Yes
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